Ice Cream Ben & Jerry's Quality Manager – Vermont Manufacturing St Albans, Vereinigtes Königreich

Unilever Deutschland Holding GmbH; St Albans; On-site; GBP 110,000 - 166,000; Full time

Job summary

A leading company in the ice cream industry seeks a Quality Manager to oversee quality standards and ensure compliance with food safety regulations. The role involves leading quality initiatives, managing teams, and driving continuous improvement. Ideal candidates will have extensive experience in quality management and a passion for innovation.

Benefits

Health Insurance

Retirement Savings Benefits

Life Insurance

Paid Vacation

Qualifications

• 10-15 years of experience as a quality leader.
• Strong knowledge of food safety regulations.
• Experience in quality management within foods.

Responsibilities

• Manage compliance with Food Safety Program.
• Lead root cause analysis and corrective actions.
• Drive continuous improvement initiatives.

Skills

Leadership

Problem-Solving

Analytical Skills

Attention to Detail

Food Safety Knowledge

Education

Bachelor's Degree

Tools

Six Sigma

Lean Manufacturing

Job description

Looking for Your Dream Job?

Join The Magnum Ice Cream Company!

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed companyby the end of 2025.We’re on a mission to create the ultimate snacking company.A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.Because we know, life tastes better with ice cream.

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

Overview

Quality is a key driver of competitive advantage in the Ice Cream business. Quality Expertise, Performance & Innovation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers. Following HACCP process, Company policies and Supply Chain initiatives. The Quality manager will oversee the site quality agenda, world class manufacturing quality pillar programs and be an active part of site leadership team

The QA Manager leads the Quality agenda Unilever, with focuses on leading, defining, developing, preparing, operationalizing, integrating, facilitating and coordinating the Quality policy, strategy, processes, Quality management system and standards. While ensuring harmonized implementation and integration for Quality in design, technology, supply, manufacture, and delivery across the Unilever Ice Cream network.

Key Responsibilities:

• Manage expertise function in the SU, ensuring compliance with the Food Safety Program.
• Support disruptive innovations, ensuring all new products align with high standards related to product safety and quality.
• Assist in developing food safety procedures on factory standards aligned with global standards and local legislation requirements.
• Lead and participate in root cause analysis (RCA) and corrective& preventive action (CAPA).
• Capture lessons learned and feed them back internally and promote a no-fault-forward and continuous improvement quality culture.
• Provide technical input toe consumer & product complaint, inquires or continuous improvement activities
• Drives continuous improvement initiatives within the supply chain, optimizing efficiency and reducing defects.
• Deploy and ensure QMS (Quality Management System) in the BU by the alignment with local legal requirements and global quality policies & procedures.
• Develop & Deploy BU Quality OKRs and monitor ongoing progress and performance in a timely manner.
• Ensure strong communication between teams under leadership to facilitate exchange of information and in order to implement change and improvements.
• Build a strong Quality culture in the Site and business by fostering a strong collaborative team environment across the Site and Business.
• Participates in managing, advising and coordinating Quality Incident Management process (including recalls) using project management approaches and following internal policies, providing guidance on action resolution, and the reporting and replication of lessons learned

Professional Skills & Competencies:

• Strong knowledge of food safety regulations and standards: Experience ensuring compliance with regulations such as c GMP, HACCP, FSSC22000, and local food labeling requirements.
• Proven experience in quality management within foods, preferred Ice Cream and other dairy foods.
• At least 10- 15 years of relevant experience as a quality leader
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at all levels.
• Excellent problem-solving abilities, analytical skills, and attention to detail preferred Six Sigma and lean manufacturing.
• Self-motivated and enthusiastic,
• Strong ability to work to deadlines and task prioritization
• Auditing skills and clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
• Proactive approach: Anticipating potential quality issues, implementing preventive measures, and continuously seeking opportunities for improvement.
• Being flexible and responsive to changing regulations, market trends, and customer & consumer preferences to ensure quality processes remain effective and efficient.

The role currently reports to the Factory Director

Are you a brave problem solver with Consumer passion?

Do you have continuous improvement mindset and find clever solutions to a variety of challenges?

Are you a supportive listener and interested in understanding others?

Are you a team-player with a lot of energy and positive attitude?

Do you want to make impact and be part of the Ice Cream Quality Transformation journey?

Then please apply for this role, you might very well be the one we are looking for!

Pay:Thepay range for this position is$110,700 to $166,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employeechoose to participate, they can choose from a range of benefits to include, but is not limited to,health insurance (including prescription drug, dental, and vision coverage), retirement savingsbenefits, life insurance and disability benefits, parental leave, sick leave, paid vacation andholidays, as well as access to numerous voluntary benefits. Any coverages for health insuranceand retirement benefits will be in accordance with the terms and conditions of the applicableplans and associated governing plan documents.

What We Can Offer You

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

Please apply online with your CV and add your OPS if possible. Your application will be reviewed against the requirements, and we will be in touch to provide you with an update on the status of your application.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.