ICC Wales - Casual Conference Porter

The Celtic Collection; Caerleon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality group in Wales is seeking a Casual Porter to assist with the Conference & Events Team. Responsibilities include setting up and clearing meeting suites, handling equipment, and ensuring safety. Ideal candidates will have a positive attitude and strong customer service skills. Flexibility during peak periods is necessary, and training is provided to support new employees.

Qualifications

• Ability to handle lifting and moving equipment safely.
• Availability during peak periods from September to December.
• Willingness to learn with training provided.

Responsibilities

• Arrange and clear meeting and banqueting suites.
• Assist clients and guests with equipment movement.
• Maintain safety and operational standards.

Skills

Positive attitude

Strong work ethic

Excellent communication skills

Customer service skills

Job description

Overview

ICC Wales is seeking a Casual Porter to support our Conference & Events Team during conference season, the festive season, and beyond. You will assist with meeting and banqueting setup, equipment movement, and ensuring safety and high standards in all duties.

Responsibilities

• Arrange and clear meeting and banqueting suites, ensuring they meet resort standards.
• Help clients and guests with the movement of equipment as required.
• Work in a safe and responsible manner, ensuring the well-being of guests and staff.
• Use and maintain conference equipment, ensuring everything is clean, operational, and in top condition.
• Work closely with the Conference & Events Team, receiving full training and support.

What we offer and culture

GROW WITH US — As a Celtic Collection employee, you will be able to say:

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Qualifications and requirements

• A positive attitude and strong work ethic
• Excellent communication and customer service skills
• The ability to handle lifting and moving equipment as part of daily duties with an understanding of and following all safety procedures while working
• Availability during peak periods (September to December)
• Previous experience is a bonus, but not essential; willingness to learn and training is provided

Note: This role is for casual workers to support the team from conference season to festive season, and beyond.