ICC Wales - Box Office Sales Executive

Celtic Manor Resort; Newport; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading hospitality company as a Box Office and Show Executive at ICC Wales. This role includes delivering exceptional customer service, promoting events, and supporting sales efforts to enhance client experiences. Enjoy company benefits like discounts, training, and appreciation programs.

Benefits

Access to career development training

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Qualifications

• Passion for exceptional customer service.
• Confident, outgoing personality.
• Proactive, forward-thinking approach.

Responsibilities

• Support the Sales Director.
• Promote and sell ICC Wales facilities.
• Drive ticket sales and revenue.

Skills

Customer Service

Communication

Attention to Detail

Sales

Job description

Social network you want to login/join with:

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Client:

Celtic Manor Resort

Location:

Newport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

91898e30789b

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

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Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as an Box Office and Show Executive at ICC Wales just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -

A passion for exceptional customer service, always going above and beyond.

A confident, outgoing personality with a can-do attitude to succeed in this dynamic role.

A guest-focused mindset, ensuring seamless and top-tier service at every touchpoint.

Outstanding communication skills, sharp attention to detail, and a commitment to excellence.

A proactive, forward-thinking approach with the drive to achieve results.

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL -

Be at the heart of the action, supporting the Sales Director in the daily buzz of the department.

Deliver WOW-worthy service, ensuring every client interaction is seamless and professional.

Sell the dream! Promote and sell ICC Wales facilities, turning prospects into loyal customers.

Drive ticket sales and boost revenue, making ICC Wales Live events bigger and better.

Own the sales process—from researching new clients to sealing the deal.

BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -

Access to career development training from day one

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

GROW WITH US -
As a Celtic Collection employee, you will be able to say –

I am equipped, trained, and supported to do THE BEST JOB I CAN

I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS

I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment

I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role

I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.