ICC Administrator - Mid-Furness ICC | University Hospitals of Morecambe Bay NHS Foundation Trust

University Hospitals of Morecambe Bay NHS Foundation Trust; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare provider in the United Kingdom is looking for a skilled administrator to join their team. The role involves providing clerical support and administrative services to ensure smooth operations within the Integrated Care Community. Candidates should have significant experience, excellent organizational skills, and be proficient in IT, particularly in data processing and Excel. This opportunity offers a chance to be part of a motivated team committed to delivering high-quality healthcare services.

Qualifications

• Significant proven experience in administrative roles.
• Excellent organisational and communication skills.
• Confident in data extraction and Excel-supported data manipulation.

Responsibilities

• Provide clerical support to ICC Core Team.
• Handle non-clinical telephone support to patients.
• Provide administrative services including data extraction and documentation.

Skills

Organisational skills

Communication skills

IT proficiency

Data extraction

Excel

Job description

Overview

This post is for the Mid-Furness and Millom Integrated Care Communities (ICCs). It is expected that time will be spent at both bases as required. Millom ICC is based in Waterloo Surgery in Millom.

About the role

We are looking for a highly motivated, enthusiastic and skilled administrator to join our busy team. You should have significant proven experience with excellent organisational and communication skills. You will be a wiz with IT including spreadsheets and be confident in data extraction and Excel-supported data manipulation.

This is a great opportunity to join a fun team, provide a wide range of professional administrative support to ensure the smooth running of our Integrated Care Community. The role will be varied and flexibility is a must!

Responsibilities

• Clerical support to the ICC Core Team to enable the smooth running of the ICC.
• Provide non-clinical telephone support to patients which enables clinicians to focus on clinical functions whilst delivering a patient-focused service.
• Provide administrative services to the ICC and team members in support of a wide range of initiatives to include data extraction, preparing presentations, documentation and material.
• Agenda preparation, minute taking and compiling meeting documentation for a variety of meetings including ICC Team Meetings and MDT Meetings.
• Maintain a suitable archive to facilitate document recovery in line with organisational policies and procedures, including electronic and manual systems as required.

Operational context

We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, to help with non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Additional information

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay by visiting our website: https://www.uhmb.nhs.uk/

Application timeline

This advert closes on Tuesday 7 Oct 2025