ICA Technician

Dŵr Cymru Welsh Water; Felindre; On-site; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Company van provided

34 days annual leave (pro rata)

11% employer pension contributions

Cycle to work scheme

Health CashBack scheme

Employee assistance programme

Job summary

Dŵr Cymru Welsh Water is offering a permanent role in Felindre for an ICA specialist. You will work with water production teams, ensure maintenance compliance and participate in standby duties, ensuring continuous 24/7 water quality and safe operation of ICA plant.

The role involves PLC/SCADA programming and involvement in capital schemes, with a strong focus on process optimization and ISO-aligned IMS procedures.

Qualifications

• Time Served apprenticeship in electronics, instrumentation or electrical.
• Experience in a production/plant environment such as water, oil & gas, nuclear or chemical industries.
• HNC or equivalent in ICA related discipline.

Responsibilities

• Provide ICA support for water treatment works and network assets.
• Ensure compliance with planned maintenance schedules.
• Participate in 1 in 4 standby rota for reactive breakdowns.
• Operate safely by following procedures and displaying role model behaviours.
• Ensure 24/7 water quality leaves treatment works.
• Carry out planned maintenance of ICA plant to prevent failures.
• Respond to breakdowns: assess, decide, source spares and repair.
• Suggest improvements to boost performance and reduce costs.
• Program PLCs, telemetry and SCADA; adjust for faults and operational changes.
• Contribute to design, installation and commissioning of capital schemes.
• Maintain IMS procedures to ISO standards and calibrate equipment.
• Maintain communication links to Production and Network outstations.
• Liaise with Alliance Partnership on large capital schemes.
• Undertake other duties as required.

Skills

Apprenticeship in electronics/ ICA/ or

Customer-focused

Strong IT skills

Team player

Effective communication

Initiative and accountability

Education

HNC or equivalent ICA related discipline

Tools

PLC programming

SCADA systems

Telemetry

Job description

Job Requisition Number 9055

Work Type Permanent

Job Function Operational

Salary Range £34,566.00 -£40,821.00

Base Felindre

Closing Date Wednesday 2nd September 2026 at 23:59

What you’ll be responsible for

• Working closely with the area’s water production teams to provide ICA support and expertise for the area’s water treatment works and associated network assets
• Ensuring compliance with the area’s planned maintenance schedule
• Participating in a 1 in 4 standby rota to provide first line response to any reactive breakdowns or plant issues
• Ensuring you work safely at all times by following relevant procedures and processes as well as demonstrating role model behaviours
• Ensuring the highest quality of water leaves all water treatment works and is available to the customer 24/7
• Carrying out planned maintenance of ICA plant to ensure no breakdowns or reactive failures of equipment
• Responding to breakdowns on a very wide variety of ICA plant, assess problems, decide on action, acquire spares and carry out repairs as necessary
• Recommending innovative ideas and continuous improvement initiatives to improve performance and reduce costs
• Programming PLC’s, telemetry and SCADA systems to efficiently control and monitor unmanned plant, amending existing programmes in response to both faults and operational changes in order to optimise levels of service
• Being actively involved in design, installation and commissioning of capital schemes to ensure successful delivery including process optimisation and environmental discharge monitoring and control
• Implementing and maintaining the IMS procedures at all times to ISO standards. Ensuring that all ICA equipment is calibrated by the procedure at defined frequencies and is auditable. Keeping IMS records to ensure that they are satisfactory for internal and external audits
• Ensuring the operation of all communication links to Production and Network outstations are maintained and operable at all times
• Liaising closely within the Alliance Partnership to ensure that all large capital schemes are implemented effectively and efficiently
• Undertaking any other duties as required to meet the needs of the business

About You

• Time Served apprenticeship in a relevant role – electronics, instrumentation or electrical
• Proven track record and experience of working in a production/plant environment such as water, oil & gas, nuclear or chemical industries
• HNC or equivalent in ICA related discipline
• Clean driving licence
• Enthusiastic about putting our customers first every day
• Strong IT skills
• A team player who understands the importance of initiative, ownership and accountability
• The ability to develop positive working relationships across the water production teams and the wider organisation
• Effective communication skills

Good to know

• There will be a requirement to participate in standby rota - 1 in 4 weeks
• Company van provided
• 2 vacancies available
• Interviews to be held week commencing 7th September onwards
• 260 hours addition planned overtime hours meaning you could earn £39,238-£46,336
• If you would like further information on this role, please contact [e-mail]

Benefits

As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.