ICA Technician

Thames Water Utilities Limited; East Hyde; On-site; GBP 47,000 - 57,000; Full time

Job summary

A leading water management company in East Hyde is seeking an ICA Technician to support the Wastewater team. The role involves working with multi-disciplinary teams, ensuring health and safety, and performing maintenance on wastewater assets. The ideal candidate should be experienced in instrumentation and control systems, with a strong focus on safety and efficiency. Competitive salary and benefits package included.

Benefits

Contributory pension scheme

24 days annual leave

Company van and tools provided

Generous paternity and maternity leave

Health and wellbeing benefits

Qualifications

• Qualified to HNC level or NVQ level 3 in relevant discipline.
• Practical understanding of operational plant and control systems.
• Ability to read and fault find from circuit diagrams.

Responsibilities

• Install, modify, and commission new plant equipment.
• Diagnose and repair faults on systems and plants.
• Identify and report follow-up work to improve operations.

Skills

Problem-solving

Technical communication

Adaptability

Teamwork

Education

HNC level or NVQ level 3 in instrumentation, control and automation

18th Edition qualification

Tools

Wonderware

ClearSCADA

PLC (Rockwell & Allen Bradley)

Job description

Job title ICA Technician Ref 41982 Division Asset Operations & Capital Delivery Location East Hyde - Luton - LU1 3TS Contract type Permanent Full/Part-time Full-time Hours 38 hours Monday- Friday 7:30am-3:36pm Salary Paying up to £47,000 per annum depending on your level of experience, plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training Job grade A Closing date 19/08/2025

We currently have an opportunity for an experienced instrumentation, control & automation (ICA) technician to join our Wastewater team to be based out of East Hyde. (STW)

As a successful candidate, you will be working within multi-disciplinary teams, alongside a range of operational teams such as systems, mechanical and electrical technicians.

You will be responsible for installing, modifying, and commissioning new plant equipment to relevant standards. Diagnose and repair faults on systems and plants. Proactively identifying and reporting work for enhancement and delivering cost-effective improvements to assets and systems.

This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites.

What you’ll be doing as the ICA Technician

• Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always my top priority by displaying the correct behaviours at all times by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Carrying out instrumentation, control and automation maintenance on a variety of wastewater assets, including planned maintenance and defect maintenance, along with installing, modifying and commissioning new plant equipment to relevant standards and to diagnose and repair faults on systems and plants. Proactively identifying and reporting follow-up work or areas for enhancement.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate with up-to-date technical knowledge along with coaching, training and developing staff under their supervision, including the apprenticeship programme.
• To deliver an excellent customer experience and positively contribute to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner.

38 hours per week, Monday-Friday.7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training.

All PPE, Tools, plus the provision of a Van when on duty and call.

What you should bring to the role

• Ideally, you will be qualified to HNC level or otherwise NVQ level 3 (or equivalent) in an instrumentation, control and automation discipline.
• Preferable for you to have an 18th Edition (BS7671) qualification.
• A good, practical understanding of operational plant and control systems is essential.
• An understanding of Wonderware and ClearSCADA is desirable.
• Knowledge and experience working with relay logic and PLCs (Rockwell & Alan Bradley), which will include management and programming.
• The ideal candidate will have the ability to read and fault find from circuit diagrams, as well as have previous experience with inverter drives.
• We are looking for someone with experience in calibration and maintenance of front-line instrumentation.
• A problem solver, able to identify potential issues and implement solutions, or escalate if required.
• An excellent communicator, providing technical expertise to Internal and External staff and contractors.
• Resilient, adapting to the pressures of work and working in a constantly changing environment.
• Ability to work with minimum supervision, under own initiative, to design and meet standards.
• Knowledge and awareness of Health and Safety issues relevant to the industry.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.
• Full UK driving licence.

What’s in it for you?

• Offering a salary up to £47,000 per annum, depending on skills and experience, plus a company van, tools, and PPE.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.