IAM Practitioner

Computershare UK; City of Edinburgh; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Health and wellbeing rewards

Salary-based share purchase plan

Recognition awards and team events

Job summary

Computershare UK is looking for an IAM Practitioner to join their Global Information Security team in Edinburgh or Bristol. This hybrid role focuses on enhancing IAM capabilities and involves working closely with various teams. Key responsibilities include process improvement, leading transformational initiatives, and directing analyst work. Essential qualifications include experience with IAM/PAM tools like SailPoint, knowledge of Microsoft products, and designing IAM controls. Benefits include flexible work arrangements, health rewards, and a share purchase plan.

Qualifications

• Strong analytical and problem-solving skills.
• Hands-on experience with IAM/PAM tooling such as SailPoint and CyberArk.
• Strong knowledge of Microsoft products like Active Directory and Entra ID.
• Experience in regulated environments like ISO27001 and GDPR.
• Capability in designing IAM controls such as RBAC and SSO.

Responsibilities

• Identify opportunities to improve IAM/PAM capability.
• Lead ownership of IAM transformational initiatives.
• Direct the work of analysts and ensure quality.
• Make recommendations to address IAM process gaps.
• Maintain IAM processes aligned with security best practices.
• Enforce IAM requirements and draft guidance.
• Contribute to IAM roadmap activities.

Skills

Analytical skills

Problem-solving

Experience with IAM/PAM tools

Knowledge of Microsoft products

Experience in regulated environments

Designing IAM controls

Education

Professional certifications (CISSP, CISM)

Tools

SailPoint

CyberArk

Job description

Location: Edinburgh or Bristol (Hybrid)

In this position, you’ll be based in either the Edinburgh or Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Overview

Computershare offers an excellent opportunity to join our Global Information Security (GIS) team as an IAM Practitioner. The GIS team drives the development, deployment and management of information and cyber security across Computershare businesses, globally. Through partnerships with business units, Technology Services and other support functions, the GIS team actively supports business objectives while reducing overall composite risk.

In GIS, the Identity and Access Management (IAM) team provides governance that enables the right individuals to access the right resources at the right times for the right reasons. The IAM Practitioner works alongside the IAM Strategy & Enablement, Operations and Access teams, as well as the wider GIS team, to help develop and mature IAM capabilities for the entire organization.

Key Responsibilities

• Work with the GIS leadership team to identify opportunities and implement ways to mature the IAM/PAM capability.
• Take the lead in ownership and delivery of the IAM transformational programme initiatives with the IAM Specialist, ensuring delivery of related processes and technologies into operational tasks for 1st line teams.
• Direct the work of analysts and check their work for accuracy and quality.
• Identify missing IAM processes and make tactical and strategic recommendations for options to address them, based on risk, scale and long‑term maintainability.
• Maintain the annual plan to keep IAM processes and technologies aligned with best‑practice security requirements and global events.
• Enforce IAM requirements, draft new IAM guidance and patterns, and support existing systems in accordance with standards, guidelines and procedures.
• Contribute to IAM roadmap activities, including technology upgrades, new integrations and process maturity improvements.
• Maintain and improve documentation such as process flows, requirements and operational procedures.

Qualifications

Essential:

• Strong analytical and problem‑solving skills, with the ability to work on own initiative.
• Hands‑on experience with IAM/PAM tooling such as SailPoint and CyberArk.
• Strong knowledge of Microsoft products such as Active Directory, Entra ID and Privileged Identity Management (PIM).
• Experience operating IAM within regulated environments (e.g., ISO27001, GDPR).
• Capability in designing IAM controls such as Role‑Based Access Controls (RBAC), Segregation of Duties (SoD), Multi‑Factor Authentication (MFA) and Single Sign‑On (SSO).

Preferred:

• Professional certifications such as CISSP, CISM, Microsoft Identity certifications or similar.
• Experience across both on‑premise and cloud environments.
• Familiarity and understanding of broader Information Security concepts as they relate to IAM.

Benefits

• Flexible work arrangements to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Opportunity to invest in the company through a salary‑based share purchase plan, with company contribution.
• Recognition awards, team events and other rewards to support your future.

EEO Statement

Computershare is committed to providing equal opportunity for all employees and applicants. We ensure the recruitment process is fair and inclusive, and we encourage opportunities for professional growth and success based on merit. For support with accommodations or adjustments during our recruitment process, please visit computershare.com/access for further information.