IAM Operations Lead (m/f/d)

TN United Kingdom; Manchester; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an IAM Security & Operations Leader to oversee a dedicated team responsible for the security and smooth operation of IAM environments. This role involves managing incidents, implementing security patches, and ensuring compliance with IAM policies. The ideal candidate will possess strong technical expertise in IAM processes, including Active Directory and Azure AD, alongside proven leadership and communication skills. Join a forward-thinking company committed to making a positive impact worldwide, where you can drive engagement in identity standardization and contribute to innovative solutions.

Qualifications

• Strong knowledge of IAM processes and frameworks.
• Proven leadership skills in developing high-performing teams.

Responsibilities

• Manage a team handling IAM security incidents and operations.
• Develop and maintain incident response plans for IAM systems.

Skills

IAM processes

Active Directory

Azure AD

SailPoint

PAM systems

NIST 800-53

GMP documentation

Leadership

Communication

Job description

Job Description: IAM Security & Operations Leader at Lonza

Lonza, a global leader in life sciences operating across three continents, is seeking a dedicated leader to coordinate a key team responsible for the security and smooth operation of our Identity and Access Management (IAM) environment. This role involves managing an international team handling incidents, problems, tasks, and patching for various IAM services including Ballpoint, Active Directory, Azure AD, certificate management, and Privileged Access Management (PAM).

Key Responsibilities:

1. Own the team in responding to security incidents related to IAM systems, including user access issues, suspicious activity, and potential breaches.
2. Conduct detailed investigations to identify root causes and implement corrective actions.
3. Develop and maintain an incident response plan for IAM systems.
4. Stay informed about emerging IAM security threats and vulnerabilities, implementing patches and updates promptly.
5. Lead a team responsible for day-to-day operations, problem resolution, and task fulfillment within IAM systems.
6. Ensure understanding of procedures for user provisioning, access management, and lifecycle processes.
7. Monitor and analyze IAM system performance metrics to identify and resolve operational issues.
8. Ensure compliance with IAM policies, standards, and requirements.
9. Provide feedback to improve IAM processes based on incident and problem case insights.
10. Support the SailPoint project in defining test cases and resource allocation for onboarding applications.
11. Drive engagement in identity standardization, central processes, and concepts like least privilege and Zero Trust.

Key Requirements:

1. Technical Expertise: Knowledge of IAM processes, frameworks (e.g., NIST 800-53), SailPoint, Active Directory, Azure AD, certificate management, and PAM systems. Up-to-date with security vulnerabilities and patches. Experience with GMP documentation and change request processes.
2. Leadership & Communication: Ability to develop a high-performing, security-focused team; provide clear direction; communicate effectively across organizational levels; and deliver training on IAM processes and security strategies.

At Lonza, we are committed to making a positive impact on millions of lives through our products and services. We value ethical achievement, environmental respect, and the development of our people. Join us to solve complex problems, develop innovative ideas, and make a meaningful difference worldwide.