IAM & IGA Release Operations Lead – Banking (Hybrid)

Vanquish Tech; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Vanquish Tech is seeking an experienced IAM / IGA Operations & Release Manager for a 12-month contract in London. The role focuses on coordinating operational activities, planning releases, and ensuring changes are delivered safely across IAM/IGA platforms.

The ideal candidate will have a strong background in IT operations, release management or service delivery, with knowledge of IAM/IGA technologies such as RSA IGL or SailPoint.

Qualifications

• Proven experience in IT Operations, Release Management, Change Management or IT Service Delivery.
• Experience coordinating application or infrastructure releases within complex enterprise environments.
• Good understanding of IAM / IGA concepts and processes, including user provisioning, access governance and identity lifecycle management.
• Familiarity with RSA IGL or SailPoint, or experience supporting similar IAM / IGA platforms.
• Strong understanding of ITIL processes, particularly change, incident, problem and release management.

Responsibilities

• Coordinate day-to-day operational activities across the IAM / IGA environment.
• Plan, schedule and manage application and platform releases, ensuring changes are delivered smoothly into production.
• Work closely with IAM engineers, application support teams, infrastructure teams and external vendors.
• Coordinate release readiness activities, including testing, approvals, deployment planning and rollback arrangements.
• Manage change requests and ensure compliance with internal change management processes and CAB requirements.
• Track and coordinate incidents, problems and operational issues, ensuring appropriate technical teams are engaged.
• Monitor release progress, identify risks and dependencies, and communicate updates to relevant stakeholders.
• Maintain release calendars, operational documentation, change records and reporting.
• Support service improvement initiatives and identify opportunities to streamline operational and release processes.
• Coordinate post-release validation, issue resolution and lessons learned.
• Ensure operational and release activities comply with internal security policies, audit requirements and regulatory standards.
• Act as a key point of contact between cyber security, IT operations, application owners and business stakeholders.

Skills

IT operations

Release management

Change management

IAM/IGA concepts

RSA IGL / SailPoint

ITIL

Stakeholder management

ServiceNow

Jira

Education

ITIL Foundation

Tools

ServiceNow

Jira

Job description

Vanquish Tech is seeking an experienced IAM / IGA Operations & Release Manager for a 12-month contract in London. The role focuses on coordinating operational activities, planning releases, and ensuring changes are delivered safely across IAM/IGA platforms.

The ideal candidate will have a strong background in IT operations, release management or service delivery, with knowledge of IAM/IGA technologies such as RSA IGL or SailPoint.