I.T. Coordinator - Glasgow

Maggie's; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading organization providing support for cancer patients seeks an IT Manager to maintain and manage IT systems. Responsibilities include coordinating with suppliers, ensuring system security, and supporting telephone systems. The role offers a supportive work environment, generous benefits, and opportunities for professional development.

Benefits

Work-life balance with holiday entitlement

Generous sick leave policy

Supportive working environment

Workplace pension and free financial advice

Option to retain NHS pension if eligible

Support for eye tests and glasses

Enhanced maternity pay

Access to stress management courses and psychologists

Qualifications

• Experience in training and coaching staff.
• Experience managing external contractors.
• Ability to understand programmes and impact at the centres.

Responsibilities

• Ensure all systems and IT equipment are operational.
• Coordinate with suppliers and external IT support.
• Perform timely software and antivirus updates.

Skills

Project Management

Effective Communication

IT Security

Database Knowledge

Microsoft Office Proficiency

Network Engineering

Education

Relevant IT Qualification or Degree

Job description

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Key Responsibilities

1. Work with the IT Manager to ensure all systems, computers, and IT equipment are operational and accessible for authorized users.
2. Coordinate with suppliers to maintain an efficient IT system.
3. Collaborate with the external IT support provider to ensure security measures such as physical security, disaster recovery, data protection, virus protection, and backups are in place.
4. Ensure software and anti-virus updates are performed timely to maintain system security.
5. Support Maggie’s telephone systems in partnership with external providers.
6. Manage file structures and access controls.

Skills, Knowledge & Expertise

• Relevant professional qualification or degree in IT.
• Experience in training and coaching staff.
• Experience managing external contractors.
• Proven project management skills at various levels of complexity.
• Understanding of IT in the private and public sectors.
• Knowledge of databases, preferably SQL-based.
• Proficiency with MS Office and standard applications.
• Comfortable working with both Mac and PC platforms.
• Self-motivated with the ability to work independently, prioritize tasks, and exercise judgment.
• Effective communication skills across all levels.
• Familiarity with phone systems, VOIP, Unix, and network engineering.
• Ability to spend time at one of our centres to understand our programmes and impact.
• Structured orientation and onboarding process.

Benefits

• Work-life balance with holiday entitlement.
• Generous sick leave policy.
• Supportive working environment with tailored development opportunities.
• Facilities including free tea, coffee, and fruit.
• Workplace pension and free financial advice.
• Option to retain NHS pension if eligible.
• Travel and cycle loans.
• Support for eye tests and glasses.
• Enhanced maternity pay.
• Buddy system for onboarding support.
• Access to stress management courses and psychologists.

We provide free practical and emotional support for people living with cancer, and their families and friends across the UK and internationally.