Hyundai Seat Wakefield Service Advisor

Cars 2 Limited; Wakefield; On-site; GBP 25,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen im Automobilsektor sucht einen engagierten Serviceberater für seine Filiale in Wakefield. In dieser Schlüsselrolle sind Sie der erste Ansprechpartner für Kunden und tragen entscheidend zum Geschäftserfolg bei. Ihre Aufgaben umfassen die Kundenbetreuung, die Koordination mit Werkstätten und die Verwaltung von Kundenanfragen. Mit einem starken Fokus auf exzellenten Service und Kundenkommunikation bietet diese Position hervorragende Entwicklungsmöglichkeiten in einem dynamischen Umfeld. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem wachsenden Unternehmen arbeiten möchten, ist dies die ideale Gelegenheit für Sie.

Benefits

Lebensversicherung

Pensionsplan

33 Tage Urlaub

Rabatte im Einzelhandel

Qualifications

• Erfahrung im Automobilhandel bevorzugt, besonders mit Renault.
• Exzellente Kundenbetreuung und Kommunikationsfähigkeiten.

Responsibilities

• Begrüßung und Betreuung von Kunden.
• Aktualisierung der Kunden über den Fortschritt in der Werkstatt.
• Koordination mit der Werkstatt und anderen Abteilungen.

Skills

Kundenbetreuung

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Computerkenntnisse

Anpassungsfähigkeit

Education

GCSEs in Mathematik und Englisch (A*-C)

Wünschenswert: GCSEs in Wissenschaft und ICT

Job description

Hyundai Seat Wakefield Service Advisor

Reference Number: 0123445567567

Working Hours: Full Time - Permanent

Benefits: Life Assurance and pension scheme, 33 days holiday (inclusive of bank holidays), retail discounts

Salary: Industry leading salary of OTE up to £30,000 depending on experience

Closing Date: 31/05/2025

About Us

Cars2 are a highly successful motor retailer based in West and South Yorkshire, representing leading brands including Hyundai, SEAT, Renault, Dacia, MG, Omoda, Jaecoo, and Nissan. We have experienced significant growth and offer exciting career opportunities.

Job Opportunity

We are seeking an experienced Automotive Service Advisor to join our busy Wakefield dealership. As a Service Advisor, you will be the first point of contact for customers, playing a key role in driving our business forward. You will represent our brand professionally and ensure excellent customer service.

Remuneration & Benefits

• Strong career prospects with a reputable brand
• Training & development with the manufacturer
• Life assurance and pension scheme

Responsibilities

• Greeting and liaising with customers
• Answering phone calls
• Updating customers on workshop progress
• Coordinating with workshop and other departments
• Explaining work carried out on vehicles
• Raising invoices and processing payments
• Maintaining customer database

Skills & Qualifications

• Previous experience in the motor trade preferred, especially with Renault, but not essential
• Excellent customer care skills
• Approachable and confident personality
• Professional communication skills
• Interpersonal skills and adaptability
• Proficient with computers and quick learner of new systems
• GCSEs in Maths and English (A*-C) required; Science and ICT desirable

Additional Information

Job Types: Full-time, Permanent

Salary: Up to £30,000, industry leading

Holidays: 33 days inclusive of bank holidays

Additional benefits: Pension, life insurance, retail/restaurant/holiday/lifestyle discounts

Please note: Due to high application volume, we cannot contact all unsuccessful applicants. If you do not hear from us within 30 days, your application was unsuccessful on this occasion.

Cars2 Limited is authorized and regulated by the FCA for general insurance mediation and credit broking. We may introduce you to insurance providers and lenders, and may receive commissions from them. We do not charge fees for our services. Calls may be recorded or monitored. Vehicles are subject to availability and prior sale.