Hybrid Tier 3 Cloud & Security Engineer (Azure)

PlanetRecruitment; Abingdon; Hybrid; GBP 38,000 - 44,000; Full time

Benefits offered by this job

25+ days holiday and rising

Electric Vehicle Scheme

Cycle Scheme

Discounted Gym Membership

Paid Charity Day

Car Parking

Job summary

PlanetRecruitment is seeking a Tier 3 IT Engineer for a hybrid role based in Milton Park. The successful candidate will handle senior escalations in Service Delivery and develop expertise across security, backup/disaster recovery, networking, and cloud infrastructure.

The role requires 4+ years IT experience, strong Azure knowledge, and the ability to work under pressure. Hybrid pattern includes 2 days in the office per week with corresponding on-site collaboration.

Qualifications

• Minimum 4 years IT experience in a corporate/services environment.
• Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments).
• Experience with security technologies and services (AV, firewalls, RBAC, threat response, mail & web filters).
• Experience with internal networking infrastructure (DHCP, DNS, VPN, switches).
• Experience with cloud identity/management (Intune, Entra, ABM).
• Experience with virtualization (VMware, Hyper-V) and Microsoft Server OS.

Responsibilities

• Manage incident and request tickets ensuring SLAs are met.
• First point of contact for escalations from Tier 2 engineers.
• Log all requests/alerts and keep clients updated throughout the lifecycle.
• Monitor and maintain client infrastructure and systems.
• Proactively respond to monitoring alerts and notifications.
• Handle onboarding/offboarding processes for clients.
• Meet role KPIs individually and as part of the team.
• Communicate clearly with internal departments and clients.

Skills

Azure & Hybrid deployments

Security technologies (AV, firewalls)

Backup & Disaster Recovery

Networking fundamentals (DHCP, DNS)

Cloud identity management (Intune/Enya

Tools

Watchguard

FortiGate

Sophos

Smoothwall

Job description

PlanetRecruitment is seeking a Tier 3 IT Engineer for a hybrid role based in Milton Park. The successful candidate will handle senior escalations in Service Delivery and develop expertise across security, backup/disaster recovery, networking, and cloud infrastructure.

The role requires 4+ years IT experience, strong Azure knowledge, and the ability to work under pressure. Hybrid pattern includes 2 days in the office per week with corresponding on-site collaboration.