Hybrid Senior Administrator - Client Services Lead

Ikrut; Greater London; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

St. James’s Place plc in London is seeking a confident Senior Administrator to join a busy, professional environment. You will provide technical and administrative support to deliver excellent client service and assist with business submissions using bespoke software.

The role requires strong IT and communication skills, high organisation, and the ability to work with discretion. Experience with Salesforce CRM and knowledge of SJP processes is advantageous; hybrid, full-time hours.

Qualifications

• Experience in an SJP Partner Practice.
• Excellent IT and communication skills, highly organised and able to make decisions.
• Experience with the CRM Salesforce and conversant with SJP systems and processes.
• Self-starter able to work with little supervision.
• Must be able to deal with third parties with total discretion.
• Level 4 Diploma advantageous but not essential.

Responsibilities

• Provide technical and administrative support to maintain high-quality client service.
• Manage business submissions using bespoke software.
• Ensure business is processed accurately within agreed timescales.
• Collaborate with the Partner to manage the Client annual review process.

Skills

IT skills

Communication skills

Organised

Decision making

Self-starter

Discretion

Education

Level 4 Diploma

Tools

Salesforce

Bespoke software

Job description

St. James’s Place plc in London is seeking a confident Senior Administrator to join a busy, professional environment. You will provide technical and administrative support to deliver excellent client service and assist with business submissions using bespoke software.

The role requires strong IT and communication skills, high organisation, and the ability to work with discretion. Experience with Salesforce CRM and knowledge of SJP processes is advantageous; hybrid, full-time hours.