Hybrid Salesforce Product Owner — CRM & Data Solutions

The Travel Corporation; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Travel Corporation is seeking a Product Owner to join its TTC Tech Team in a hybrid capacity. You will work with stakeholders and technical teams to prioritise changes and become a subject-matter expert for a key business area, translating needs into scalable CRM solutions.

Reporting to the TTC Tech Team, you will manage backlogs, promote adoption, and support CRM project handovers while collaborating across brands and markets to balance scalability with specific requirements.

Qualifications

• Strong analytical skills with pragmatism to understand internal customer needs and how Salesforce data solutions can support them.
• Curiosity and energy to operate across broad implementations and collaborate with teammates.
• Emphasis on teamwork and shared success in solving problems.
• Agility and self-initiative to manage a varied backlog and priorities.
• Technical understanding of CRM implementations.
• Flexible stakeholder management and commercial acumen across multiple brands.
• Excellent written and verbal communication to convey technical concepts clearly.
• Experience as BA/SA/PO in a project environment; familiarity with travel or Salesforce is an advantage.
• Salesforce Business Analyst certification is a plus.

Responsibilities

• Work with key stakeholders and technical teams to prioritise changes across a shared platform.
• Become a SME in a business area and understand how solutions support them.
• Analyse change size using appropriate methodologies and document vs. enhancements.
• Translate business needs into scalable tech solutions and improved processes.
• Define, document and present business requirements for your product area.
• Understand and manage dependencies with other systems or projects.
• Promote system adoption through in-house training and best practices.
• Support CRM project implementation and handover of new solutions (testing, training, handover).
• Efficiently manage backlogs and enhancements for your area; prioritise accordingly.
• Build strong relationships with stakeholders to ensure solutions align with the business vision.
• Identify synergies across the TTC Tech Team balancing scalability with market/brand needs.

Skills

Analytical thinking

Stakeholder mgmt

CRM systems

Agile / backlog mgmt

Salesforce knowledge

Communications

Problem solving

Business analysis

Adaptability

Tools

Salesforce

Job description

The Travel Corporation is seeking a Product Owner to join its TTC Tech Team in a hybrid capacity. You will work with stakeholders and technical teams to prioritise changes and become a subject-matter expert for a key business area, translating needs into scalable CRM solutions.

Reporting to the TTC Tech Team, you will manage backlogs, promote adoption, and support CRM project handovers while collaborating across brands and markets to balance scalability with specific requirements.