Hybrid Revenues & Benefits Specialist

Hastings Borough Council; St Leonards; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

A local council in the United Kingdom is seeking a Revenues & Benefits Officer to manage the assessment of financial support claims for residents in temporary accommodation. Key responsibilities include processing Housing Benefit and Council Tax Reduction claims, advising customers on their entitlements, and ensuring compliance with relevant legislation. Successful candidates will have experience in similar roles, excellent communication skills, and a detail-oriented approach to their work. This position offers a 12-month contract with hybrid working options.

Benefits

Flexible working

Pension scheme

Training opportunities

Qualifications

• Experience in assessing Housing Benefit, Council Tax Reduction, and Discretionary Housing Payment claims.
• Knowledge of relevant legislation is essential.
• Ability to handle high-pressure situations while managing workloads.

Responsibilities

• Assess and process claims for Housing Benefit and Council Tax.
• Administer the billing of Council Tax and achieve collection rates.
• Be the main contact for the Housing Options team.

Skills

Assessing Housing Benefit claims

Understanding Housing Benefit legislation

Excellent communication skills

High attention to detail

Competency in case management software

Education

IRRV qualification or equivalent

Tools

NEC Revenue and Benefits system

Information@Work system

Job description

A local council in the United Kingdom is seeking a Revenues & Benefits Officer to manage the assessment of financial support claims for residents in temporary accommodation. Key responsibilities include processing Housing Benefit and Council Tax Reduction claims, advising customers on their entitlements, and ensuring compliance with relevant legislation. Successful candidates will have experience in similar roles, excellent communication skills, and a detail-oriented approach to their work. This position offers a 12-month contract with hybrid working options.