Hybrid Public Services Investigator

Local Government and Social Care Ombudsman; Coventry; Hybrid; GBP 45,000 - 54,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

The Local Government and Social Care Ombudsman is recruiting Investigators to assess and investigate complaints made to us by the public. The role requires clear analysis, strong communication in plain English, and resilience to work under pressure within a collaborative team.

You will handle cases about local authorities and adult social care providers, with hybrid working and office attendance as needed. We offer a salary band of £44,980 to £53,780 with probationary progression and annual

Job description

The Local Government and Social Care Ombudsman is recruiting Investigators to assess and investigate complaints made to us by the public. The role requires clear analysis, strong communication in plain English, and resilience to work under pressure within a collaborative team.

You will handle cases about local authorities and adult social care providers, with hybrid working and office attendance as needed. We offer a salary band of £44,980 to £53,780 with probationary progression and annual