Hybrid Property Claims Specialist

Aviva; North East; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A major insurance provider in the UK is looking for a motivated individual to join their Commercial Property Claims Team. In this role, you will manage customer claims from start to finish, ensuring efficient support and resolution while building strong broker relationships. The position offers a starting salary of £25,100 with opportunities for bonuses and a comprehensive benefits package including a pension scheme and flexible working arrangements. Join us to make a difference in a varied and engaging work environment.

Benefits

Starting salary from £25,100

Bonus opportunity – Up to 6% annual salary

Generous pension scheme – up to 14% contribution

25 days holiday plus bank holidays

Up to 40% discount on Aviva products

Free Aviva shares up to £1,200 annually

Paid volunteering days

Flexible benefits including sustainability options

Wellbeing support and tools

Qualifications

• Excellent customer service experience is essential.
• Experience in commercial property claims preferred but training provided.
• Proactive approach to managing claims and strong relationship-building skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Commitment to high-quality service delivery.

Responsibilities

• Support customers and brokers throughout the claims process.
• Coordinate property repairs and process settlements.
• Provide updates on claim progress and liability.

Skills

Customer service experience

Ability to multitask

Team collaboration skills

Commitment to customer needs

Strong IT skills

Tools

Microsoft Outlook

Microsoft Word

Job description

A major insurance provider in the UK is looking for a motivated individual to join their Commercial Property Claims Team. In this role, you will manage customer claims from start to finish, ensuring efficient support and resolution while building strong broker relationships. The position offers a starting salary of £25,100 with opportunities for bonuses and a comprehensive benefits package including a pension scheme and flexible working arrangements. Join us to make a difference in a varied and engaging work environment.