Hybrid Operations & People Experience Coordinator

Marston Events Limited.; Salfords; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working

28 days holiday including bank and PH

Employee Assistance Programme

Pension scheme

Volunteering days

Flexible working arrangements

Job summary

Marston Events Limited is seeking a Business Operations Manager to work closely with the Chief Operating Officer in Salfords, Surrey. The role combines strategic thinking with hands-on process improvement to support a growing events business while maintaining delivery quality and customer experience.

You will lead recruitment coordination, onboarding, and stay/offboarding processes, while implementing practical improvements and documenting standard Operating Procedures.

Qualifications

• Experience in recruitment coordination and onboarding processes.
• Strong focus on improving employee experience and retention.
• Ability to document and standardise internal processes.

Responsibilities

• Document and strengthen internal processes.
• Coordinate recruitment and onboarding activities.
• Improve internal systems, training, and accountability.
• Support COO with company-wide meetings and governance.

Skills

Recruitment coordination

Onboarding

Process optimisation

Employee experience

Job description

Marston Events Limited is seeking a Business Operations Manager to work closely with the Chief Operating Officer in Salfords, Surrey. The role combines strategic thinking with hands-on process improvement to support a growing events business while maintaining delivery quality and customer experience.

You will lead recruitment coordination, onboarding, and stay/offboarding processes, while implementing practical improvements and documenting standard Operating Procedures.