Hybrid Lettings Administrator & Customer Support

Hamilton Woods; West Yorkshire; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Hamilton Woods Associates are recruiting on behalf of a social housing provider in Kirklees for a permanent Lettings Assistant. The role is based in Kirklees with a hybrid pattern, requiring two days in the office and three days working from home.

The position is 37 hours per week and £28,000 per annum. The successful candidate will provide administrative support to the lettings team, handle customer enquiries, and assist with Right to Buy/Acquire and other tenancy-related processes, marketing

Qualifications

• Experience in lettings administration
• Customer enquiries handling
• Ability to work hybrid pattern across Kirklees

Responsibilities

• Providing administration support for the lettings team across all tenures
• Dealing with customer enquiries
• Assisting with Right to Buy, Right to Acquire, resale and staircasing processes
• Marketing and advertising properties on Local Authority platforms and Right Move
• Assisting with advertising, shortlisting and letting of properties
• Creating sign up packs
• Completing reference checks on tenants
• Di arising/booking viewings for Lettings Officers
• Supporting the team to achieve sustainable lettings
• Helping sustain tenancies for as long as possible

Skills

Administration

Customer service

Attention to detail

Job description

Hamilton Woods Associates are recruiting on behalf of a social housing provider in Kirklees for a permanent Lettings Assistant. The role is based in Kirklees with a hybrid pattern, requiring two days in the office and three days working from home.

The position is 37 hours per week and £28,000 per annum. The successful candidate will provide administrative support to the lettings team, handle customer enquiries, and assist with Right to Buy/Acquire and other tenancy-related processes, marketing