Hybrid Lending Assessor – Data & Underwriting Support

Hampshire Trust Bank; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working 50/50

25 days annual leave

Private Medical Insurance

Pension scheme

Cycle to Work & Green Car Schemes

Study support & memberships

Annual volunteering day

Job summary

Hampshire Trust Bank is seeking a Lending Assessor to support the Specialist Mortgages Underwriting Team. The role focuses on quality checks at key stages, data accuracy, and administrative support for broker partners in a hybrid London office environment.

You will review applications, assist with credit/AML/land registry checks, and help with valuation processes to ensure smooth sanctioning of offers. The role requires attention to detail and good organisation.

Qualifications

• Previous experience in a mortgage processing role with a lender, packager or broker (desirable, but not essential).
• Proficient using Microsoft Office packages (including Excel & PowerPoint).
• Good standard of education, including GCSE English and Maths at Grade C or above (or equivalent).
• Exceptional attention to detail, rigor, and accuracy.
• Excellent planning, organisation and interpersonal skills.

Responsibilities

• Ensure all data held on the origination system is of the highest quality for accurate reporting and future engagement with customers and/or their affiliates.
• Undertake monthly reviews of new applications set-up, formal offers, data accuracy on origination systems and completions.
• Ensure timely completion of monthly audits.
• Identify any potential risk(s) and ensure these are addressed accordingly.
• Evaluate telephone calls monthly, or by management’s request, to ensure the highest standards of customer service are maintained and delivered to our customers and their affiliates.
• Communicate feedback accurately, concisely, and constructively.
• Conduct and complete an initial review of documentation received, ensuring all required items and documentation have been provided and are satisfactory.
• Ensure all required credit, AML, and Land Registry searches are completed accurately and are attached to the case for underwriting assessment(s).
• Update searches in the event they expire during the process.
• Provide assistance with the valuation processes, updating the origination system as required and proactively chasing any requirements needed from valuers for the underwriter to proceed to offer.
• Ensure brokers receive excellent client service during the offer sanctioning process, providing regular updates, and proactively chasing requirements to support a swift turnaround for offer.
• Efficiently produce high quality and accurate mortgage documentation upon a loan being sanctioned.
• Manage all key data requirements, ensuring data entry are accurate and completing any remediation required.
• Accurately input appropriate data into the Phoebus system.
• Support the division with any general administrative needs as required

Skills

Mortgage processing experience

MS Office (Excel/PowerPoint)

Attention to detail

Organisation skills

Interpersonal skills

Self-motivation

Education

GCSE English & Maths

Job description

Hampshire Trust Bank is seeking a Lending Assessor to support the Specialist Mortgages Underwriting Team. The role focuses on quality checks at key stages, data accuracy, and administrative support for broker partners in a hybrid London office environment.

You will review applications, assist with credit/AML/land registry checks, and help with valuation processes to ensure smooth sanctioning of offers. The role requires attention to detail and good organisation.