Hybrid Data Entry & Case Administrator

Williams Lea Germany GmbH; Newport; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Dental insurance

Life assurance

Cycle-to-work scheme

Job summary

Williams Lea seeks an Electronic Working Administrator to join our Newport team. This permanent, full-time role focuses on data entry, case documentation, and liaising with clients, courts, and solicitors in a high-volume environment.

The role offers hybrid working after training (3 days in the office, 2 days from home), 37.5 hours per week, and a comprehensive benefits package. We support professional development and career progression.

Qualifications

• Experience in data entry in a high-volume environment.
• Ability to manage case documentation and liaise with clients, courts, and solicitors.
• Proactive, detail-oriented and customer-focused.

Responsibilities

• Administer Client Accept Service paperwork and ensure accuracy of information.
• Set up new cases on behalf of a law firm.
• Meet key performance indicators in a target-driven environment.
• Review documentation and handle incoming mail.
• Data entry and validation of information with high accuracy.
• Liaise with Courts, Clients and Claimant solicitors by telephone.
• Maintain confidentiality per data security protocols.
• Answer inbound calls and make outbound calls to obtain missing information.
• Perform other duties and adhere to defined standards.

Skills

Data entry

Typing

Customer focus

Attention to detail

Job description

Williams Lea seeks an Electronic Working Administrator to join our Newport team. This permanent, full-time role focuses on data entry, case documentation, and liaising with clients, courts, and solicitors in a high-volume environment.

The role offers hybrid working after training (3 days in the office, 2 days from home), 37.5 hours per week, and a comprehensive benefits package. We support professional development and career progression.