Hybrid Customer Growth Manager (Water Utilities)

Open Hydro Ltd; Greater London; Híbrido; GBP 55.000 - 85.000; Jornada completa

Descripción de la vacante

Open Hydro Ltd is seeking a Customer Development Manager in the London area, hybrid role combining strategic relationship-building with technical insight. You will work with water utilities, hydropower operators and partners, translating complex technical information into compelling business conversations and proposals.

You will lead customer discovery, manage CRM pipeline, coordinate project deliveries, and help shape product strategy as the company scales.

Formación

• 3–7 years’ experience in business development, customer engagement and partnerships.
• Technical expertise in water resources, GHG emissions, or water quality.
• Excellent written and verbal communication; confident presenting and chairing meetings.
• Autonomous and comfortable working in a startup and international environment.
• Bachelor’s degree in business, economics, engineering, environmental studies, or a related field.

Responsabilidades

• Identify and develop relationships with potential customers, partners and key stakeholders across water utilities.
• Engage confidently with stakeholders ranging from technical specialists to sustainability teams, innovation managers and senior decision-makers.
• Conduct customer discovery meetings to understand needs, decision processes, budgets, procurement routes and barriers to adoption.
• Prepare and deliver compelling customer presentations, proposals, follow-up communications and other commercial materials.
• Manage and progress opportunities through the CRM, maintaining a high-quality pipeline and ensuring systematic follow-up.
• Support events, networking, webinars, newsletters and targeted outreach campaigns.
• Bring customer and market insight back into product and commercial strategy.
• Coordinate delivery of customer-facing and funded projects, ensuring milestones, meetings and deliverables remain on track.
• Develop high-quality reports, presentations and other customer-facing project outputs.
• Organise and chair meetings with utilities and project partners, documenting actions and driving follow-up.
• Identify opportunities arising from projects for demonstrations, follow-on work or longer-term commercial relationships.

Conocimientos

Business development

Customer engagement

Partnerships

Educación

Bachelor’s degree in business, economics, engineering, environmental studies, or a related field

Advanced degree

Descripción del empleo

Open Hydro Ltd is seeking a Customer Development Manager in the London area, hybrid role combining strategic relationship-building with technical insight. You will work with water utilities, hydropower operators and partners, translating complex technical information into compelling business conversations and proposals.

You will lead customer discovery, manage CRM pipeline, coordinate project deliveries, and help shape product strategy as the company scales.