Hybrid Customer Care Advisor - Growth & Impact

Barclays Bank PLC; Tees Valley; Hybrid; GBP 27,000; Full time

Job summary

A leading financial services firm in the United Kingdom is seeking a Customer Service Advisor to provide exceptional assistance to retail banking customers. The role involves resolving customer queries and collaborating with various internal teams while working both from home and in the office. Candidates should have a background in customer service and possess strong empathy and communication skills. A competitive salary of £26,500 and comprehensive benefits are included.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Passion for helping people from various backgrounds.
• Ability to provide exceptional customer service.
• Strong communication skills across multiple channels.

Responsibilities

• Provide resolutions for customer queries and issues.
• Collaborate with internal stakeholders to meet client needs.
• Support business operations functions as needed.

Skills

Customer service experience

Empathy

Collaboration

Job description

A leading financial services firm in the United Kingdom is seeking a Customer Service Advisor to provide exceptional assistance to retail banking customers. The role involves resolving customer queries and collaborating with various internal teams while working both from home and in the office. Candidates should have a background in customer service and possess strong empathy and communication skills. A competitive salary of £26,500 and comprehensive benefits are included.