Hybrid Credit Controller - Leeds | Negotiation&Collections

Thinking Search; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Thinking Search, based in Leeds, is seeking an experienced Credit Controller for a fixed, full-time role with hybrid working. You will manage your own ledger, chase overdue invoices, negotiate payments, and support the finance team with reporting and KPI tracking.

The role requires strong negotiation skills, attention to detail, and a professional approach to challenging conversations as part of a broader finance function.

Qualifications

• 2+ years' experience in Credit Control or a similar role.
• Professional services experience is desirable.
• Good understanding of debt recovery and credit collection processes.
• Working knowledge of VAT and its practical application.
• Good IT skills, including Microsoft Word and Excel.
• Experience using credit control or finance systems.
• Excellent communication and negotiation skills.
• Confident managing challenging conversations.
• Strong organisational skills and attention to detail.
• Ability to manage your own ledger and meet targets and deadlines.

Responsibilities

• Take responsibility for your own ledger and manage outstanding debt.
• Monitor client accounts and ensure timely collection of outstanding balances.
• Contact clients regarding overdue invoices and negotiate payment arrangements.
• Work closely with internal stakeholders to support cash collection and client relationships.
• Achieve individual targets and wider team KPIs and reporting requirements.
• Monitor credit collection processes and provide relevant reporting.
• Prepare reports and provide information to the wider Finance team.
• Support senior members of the Finance function with credit control information.
• Handle challenging or potentially difficult conversations professionally.
• Work collaboratively with colleagues across the wider business.
• Travel to other UK offices when required.

Skills

Debt collection

Client negotiation

Excel

Communication

Organisational skills

Education

2+ years in credit control

Tools

Credit control software

Job description

Thinking Search, based in Leeds, is seeking an experienced Credit Controller for a fixed, full-time role with hybrid working. You will manage your own ledger, chase overdue invoices, negotiate payments, and support the finance team with reporting and KPI tracking.

The role requires strong negotiation skills, attention to detail, and a professional approach to challenging conversations as part of a broader finance function.