Hybrid Credit Controller: Cash Collections Specialist

Citysprint UK Ltd; Redhill; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

25 days’ annual leave plus bank public

Enhanced maternity and paternity leave

Free mental health support

Healthcare and wellbeing benefits

Family-friendly days and death in life

Job summary

CitySprint UK Ltd is seeking a Credit Controller to join our fast-paced finance team in Redhill, operating hybrid work. The role focuses on cash collection for a portfolio of key customer accounts, ensuring invoices are paid in line with terms and maintaining excellent relationships.

You’ll work closely with the Senior Credit Controller to support month-end activities, reconcile accounts and identify process improvements while delivering reliable financial control in a busy, customer‑facing

Qualifications

• Previous experience within a Credit Control environment.
• Experience managing cash collections in a target-driven setting.
• Strong communication and relationship-building skills.
• Good understanding of credit control processes and accounting practices.
• Excellent organisational skills and the ability to work to deadlines.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Managing cash collections for a portfolio of key customer accounts
• Building and maintaining strong relationships with internal and external stakeholders
• Investigating and resolving invoice and payment queries
• Reconciling customer accounts and supporting month-end activities
• Monitoring outstanding debt and proactively escalating issues where required
• Ensuring accurate maintenance of customer records and financial systems
• Prioritising workloads effectively within a busy and time-sensitive environment
• Identifying opportunities to improve processes and ways of working
• Supporting the wider Credit Control team in achieving business collection targets

Skills

Cash collections

Communication

Excel

Attention to detail

Organisational skills

Customer-focused

Job description

CitySprint UK Ltd is seeking a Credit Controller to join our fast-paced finance team in Redhill, operating hybrid work. The role focuses on cash collection for a portfolio of key customer accounts, ensuring invoices are paid in line with terms and maintaining excellent relationships.

You’ll work closely with the Senior Credit Controller to support month-end activities, reconcile accounts and identify process improvements while delivering reliable financial control in a busy, customer‑facing