HWS Sales Support

Hilton Worldwide, Inc.; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hilton Worldwide, a top global hospitality company, is looking for a Sales Support professional to provide administrative and process support for various sales teams. The role involves collaborating with team members across EMEA, managing group opportunities, and maintaining high standards of organization and professionalism. Join a company committed to exceptional guest experiences and innovation in hospitality.

Qualifications

• Extensive administrative experience requiring high organization skills.
• Fluent in English.
• Advanced MS Office skills (Excel, Word, PowerPoint).

Responsibilities

• Provide administrative support such as data/report extraction and presentation creation.
• Assist with RFP processing, event support, and other admin tasks.
• Support system inputting in Salesforce for group opportunities.

Skills

Communication

Collaboration

Data analysis

Problem solving

Organization

Education

University degree or equivalent experience

Tools

Salesforce

MS Office

MicroStrategy

Job description

Job Description - HWS Sales Support (EUR015LO)

Job Number: EUR015LO

Work Location: Hilton - Regional Headquarters - Europe, Maple Court, Central Park, Reeds Crescent, Watford WD24 4QQ

Hilton is seeking a Sales Support professional to assist with administrative, reporting, and process support for multiple Hilton Worldwide Sales teams, including IBT, MICE, ASO, BEAC, Leisure, Luxury, and Sports. The role involves managing group opportunities from a portfolio of Hilton-managed accounts, facilitating collaboration with Hilton properties and destinations.

The Sales Support position will be part of a centralized team, providing administrative assistance to HWS Account Managers and Directors across EMEA, and supporting Hilton Direct Account Executives.

Key Responsibilities:

• Provide administrative support such as data/report extraction, presentation creation, inbox management, travel and expenses, and Salesforce data maintenance.
• Assist with RFP processing, event support, and other admin tasks.
• Liaise with internal and external clients as needed.
• Support system inputting in Salesforce for group opportunities and follow-up with hotels for proposals.

Qualifications and Skills:

• Excellent communication skills, both written and verbal.
• Ability to collaborate effectively with team members and external partners.
• High standards of ethics and discretion.
• Proactive, organized, and capable of managing multiple projects under tight deadlines.
• Strong data analysis skills.
• Flexible, creative, and initiative-driven problem solver.
• Professional demeanor in all interactions.

Requirements:

• University degree, diploma, or equivalent experience.
• Extensive administrative experience requiring high organization skills.
• Advanced MS Office skills (Excel, Word, PowerPoint).
• Intermediate Salesforce knowledge.
• Basic understanding of reporting tools like MicroStrategy.
• Experience in multicultural or international environments.
• Fluent in English.

Working at Hilton:

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to delivering exceptional guest experiences and creating a welcoming environment for our team members. Join us to be part of a company with a century-long tradition of excellence and innovation in hospitality.