HVAC, Trainer & Technical Support

ZipRecruiter; Portsmouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading HVAC training organization in Portsmouth seeks a qualified individual to develop and deliver educational materials for HVAC training. Responsibilities include facilitating training sessions, monitoring program effectiveness, and collaborating with various stakeholders to enhance employee performance. Ideal candidates will have a strong background in HVAC and training development.

Qualifications

• Proven experience in HVAC training and development.
• Ability to create educational materials and training programs.
• Strong communication skills for effective training delivery.

Responsibilities

• Develop and maintain HVAC training materials.
• Facilitate various training programs for employees and customers.
• Monitor training effectiveness and make necessary modifications.
• Act as an internal consultant on HVAC product lines.

Job description

Job Description

1. Development, implementation, and maintenance of educational materials for HVAC product and services training. Prepare sales aids, stock lists, match-up forms, etc., for internal and customer use.
2. Scheduling, organizing, facilitation, and delivery of classroom, virtual classroom, and on-the-job training for branch personnel and customers. Development and updating of HVAC certification programs as necessary.
3. Become certified trainer in vendor training programs (Kohler, Mitsubishi).
4. Monitor HVAC training programs to evaluate their effectiveness and recommend modifications as necessary.
5. Function as an internal consultant on HVAC product lines to assess, measure, and enhance employee performance.
6. Respond promptly to customers and TGG associates seeking technical support.
7. Visit job sites with customers and vendors when necessary.
8. Maintain records of HVAC training activities, employee attendance, and progress. Track income and expenses for all training.
9. Coordinate learning delivery through multiple mediums, including personal facilitation, e-learning, vendor, and other educational organizations or professional development groups.
10. Facilitate and support the integration of company marketing concepts and strategies within the sales function. Accompany outside sales team and branch managers during client presentations. Proactively generate new business and identify plumbing and heating contractors seeking to add HVAC to their business strategy. Collaborate with purchasing and branch staff to identify necessary HVAC products for the marketplace.
11. Interface with new and existing employees to ensure HVAC sales training addresses current and future organizational needs.
12. Stay informed of HVAC industry trends and monitor the marketplace. Continuously increase knowledge of HVAC products, local and federal requirements, technological advances, and strategies.
13. Work with VP of Marketing and manufacturer representatives to set up counter days and other educational functions for The Granite Group staff and customers.
14. Perform all duties safely, adhering to company safety policies.
15. Familiarize with Wrightsoft to assist branches with this program.
16. Perform other duties as assigned.