HVAC Technical Services Manager

RGB Network; City Of London; Hybrid; GBP 65,000; Full time

Job summary

A technical services firm in London seeks a HVAC Technical Services Manager to oversee service contracts and lead a skilled team. The role involves providing technical support and conducting client visits to ensure satisfaction across various prestigious sites. The ideal candidate will have a strong background in HVAC systems and excellent communication skills.

Benefits

25 days holiday

Pension scheme

Excellent career development

Hybrid working flexibility

Qualifications

• Proven experience in HVAC technical management or facilities management.
• Strong knowledge of commercial HVAC systems including AC and chillers.
• Ability to manage a small team of engineers.

Responsibilities

• Oversee service and maintenance contracts across London.
• Provide technical support to engineers.
• Conduct bi-weekly client visits to ensure service excellence.

Skills

Technical management

Client-facing communication

Team leadership

Organizational skills

Problem-solving

Familiarity with HVAC systems

Job description

Overview

HVAC Technical Services Manager

Location: London (Hybrid - Office, Sites & WFH)

Salary: £65,000 + Train Allowances + Expenses

Benefits: 25 Days Holiday + Pension + Excellent Career Development

About Us

Our client we provides high-quality technical building services across commercial and hospitality clients in London. We are seeking a HVAC Technical Services Manager to oversee our service and maintenance contracts, lead a small but skilled team, and ensure exceptional client satisfaction across prestigious sites.

The Role

As the HVAC Technical Services Manager, you will play a pivotal role in managing the delivery of planned and reactive service contracts, providing technical support to engineers, and building strong client relationships. This is a hybrid role with flexibility between office, site, and remote working.

Responsibilities

• Oversee and manage service & maintenance contracts across London.
• Provide technical support and leadership to a team of 5 AC Engineers and 3 Multi-Skilled Engineers.
• Conduct bi-weekly client visits to ensure service excellence and maintain strong relationships.
• Carry out asset surveys, site audits, and technical reports.
• Manage staff performance, appraisals, and development within the team.
• Ensure compliance with health & safety, statutory, and industry standards.
• Work closely with senior management to improve service delivery and identify opportunities for innovation.

Requirements

• Proven experience in a technical management role within HVAC, Building Services, or Facilities Management.
• Strong knowledge of commercial HVAC systems (AC, chillers, boilers, controls).
• Ability to manage a small team of engineers, providing both technical and managerial support.
• Excellent client-facing and communication skills with the ability to build trust and long-term relationships.
• Strong organizational and problem-solving skills with a proactive approach.
• Flexibility to travel to client sites across London.

Package & Benefits

• £65,000 annual salary
• Train allowances covered + expenses
• 25 days holiday + pension scheme
• Hybrid working (office/site/WFH flexibility)
• Monday - Friday, 8am - 5pm
• Opportunity to work on prestigious commercial & hospitality contracts