HVAC Service Technician

-; Wareham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking an oil and propane technician who will install and repair residential and commercial heating systems while ensuring outstanding customer service. Candidates must possess relevant experience, necessary certifications, and a valid driver's license. The role emphasizes safety, efficiency, and customer satisfaction.

Qualifications

• Two or more years of relevant oil and/or propane service experience.
• Must pass pre-employment physical.
• Driving record must meet company standards.

Responsibilities

• Installs, troubleshoots, and repairs oil and propane heating systems.
• Performs efficiency tests and tune-ups.
• Participates in night and weekend on-call schedule.

Skills

Customer service

Installation

Troubleshooting

Safety compliance

Education

Applicable propane CETP certification

Valid motor vehicle drivers' license

Job description

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Contacts:

Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.

Experience:

Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers' license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.