Enable job alerts via email!

HVAC Field Service Technician - Cumbernauld - Trane UK Ltd

Energy Job Search

City of Edinburgh

On-site

GBP 25,000 - 35,000

Full time

4 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in climate solutions is seeking an HVAC Field Service Technician in Edinburgh. The role emphasizes exceptional customer service, technical support, and maintaining high standards of service in the field. Candidates should have experience in diagnostic work, strong customer relationship skills, and relevant certifications.

Benefits

Competitive salary

Pension plan

Healthcare benefits

Company van

Structured induction plan

Qualifications

Experience in service or field-based technician role required.
UK driver's licence necessary.
Proficient with diagnostic software and applications.

Responsibilities

Diagnosing system problems during service visits.
Conducting Planned Preventative Maintenance and servicing.
Building relationships with customers for effective communication.

Skills

Diagnostic skills

Interpersonal skills

Analytical thinking

Problem-solving

Communication skills

Education

F-Gas certification

Tools

MS Office Suite

HVAC Field Service Technician - Cumbernauld - Trane UK Ltd

Join to apply for the HVAC Field Service Technician - Cumbernauld - Trane UK Ltd role at Energy Job Search

HVAC Field Service Technician - Cumbernauld - Trane UK Ltd

6 days ago Be among the first 25 applicants

Join to apply for the HVAC Field Service Technician - Cumbernauld - Trane UK Ltd role at Energy Job Search

Get AI-powered advice on this job and more exclusive features.

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Position Overview

The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes.

Key Responsibilities

Customer and Technical:

Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls And Administration

Proven experience in service or field-based technician role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Analytical thinking and problem-solving abilities.
Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills And Capabilities

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
Proficient in using Microsoft Office Suite.
UK Drivers licence as a company vehicle will be allocated
Right to Work status confirmed for Country of application.

You Can Look Forward To

Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
Company van
A fast-paced working environment
An excellent working culture and community
A structured induction plan with continued learning and development.
A key role where you can make a direct contribution to our business.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Staffing and Recruiting

Referrals increase your chances of interviewing at Energy Job Search by 2x

Get notified about new Heating Air Conditioning Service Technician jobs in Edinburgh, Scotland, United Kingdom.

HVAC Apprentice-Technician - Midlands and North - Trane UK Limited