HVAC Climate Specialist - Basildon, Customer & Quotes Lead

Wolseley; Basildon; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Pension plan

Bonus potential

Healthcare

Discounts

Cycle to Work

Maternity leave

Job summary

Wolseley’s Basildon Climate Specialist role is based in the Basildon Office. You will be a key member of the Climate Specialist team, handling climate customer inquiries and acting as a technical knowledge source. You’ll assemble quotes, process orders and strive to grow business while delivering excellent service.

The role emphasizes technical AC & refrigeration knowledge, strong IT skills, and a proactive, customer-focused approach within a busy branch environment.

Qualifications

• AC&R knowledge (air conditioning & refrigeration)
• Strong IT and systems skills
• Sales or customer service experience
• Dependable team player, willing to support in all areas
• Eagerness to learn and grow in the role

Responsibilities

• Manage climate customers as a key team member.
• Handle incoming queries related to climate products and services.
• Prepare quotes, process orders and drive additional business.

Skills

AC&R knowledge

Customer service

Sales experience

Team player

IT skills

Job description

Wolseley’s Basildon Climate Specialist role is based in the Basildon Office. You will be a key member of the Climate Specialist team, handling climate customer inquiries and acting as a technical knowledge source. You’ll assemble quotes, process orders and strive to grow business while delivering excellent service.

The role emphasizes technical AC & refrigeration knowledge, strong IT skills, and a proactive, customer-focused approach within a busy branch environment.