Human Resources Shared Services Manager

JR United Kingdom; Nechells; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading international business is seeking a Human Resources Shared Services Manager to build a team and implement effective HR practices. This role offers an exciting opportunity to shape the HR Service in a forward-thinking environment, fostering team development and customer-focused solutions.

Qualifications

• Experienced HR professional with strong HR Shared Services and ER experience.
• Background in a regulated environment preferable.
• Solutions-focused team player.

Responsibilities

• Lead and develop a team of HR Services Advisors.
• Ensure consistent application of HR policies and best practices.
• Manage employee relations cases and provide insights on trends.

Skills

Leadership

Customer Focus

Attention to Detail

Data Analysis

Job description

Social network you want to login/join with:

Human Resources Shared Services Manager, birmingham (aston)

col-narrow-left

Client:

Frazer Jones

Location:

birmingham (aston), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

This successful, international business is looking for an experienced HR Services Manager to lead and develop a small team in this newly created role.

Responsibilities will include:

• Leading and developing a high-performing team of HR Services Advisors, ensuring ongoing development.
• Overseeing distribution of work. ensuring all advisory tasks are efficiently managed and resolved within appropriate timeframes.
• Working closely with the HR Business Partners and ER teams.
• Ensuring HR policies and best practices are consistently applied across all cases.
• Providing data-driven insights on trends and areas for improvement.
• Engaging with ER on a regular basis to update on policy and legislative changes, identifying training needs.
• Managing timely closure of employee relations cases such as grievances, absence, flexible working.
• Upskilling managers throughout ER processes.
• Taking a customer-focused approach, ensuring all interactions a focus on delivering fair outcomes.

This is a superb opportunity to work for a successful business with a people-focused approach. The role will suit an experienced HR professional with strong ER/HR Shared Services/HR Operations combined with experience of leading a small team.

In this role you will have the opportunity to play a key role in shaping the Service as it evolves and develops.

Alongside relevant experience you will have a professional and customer-centric approach as well as being a solutions-focused team player with sound attention to detail.

Ideally you will also have experience within a regulated environment or similar.

Salary up to £65,000 plus excellent bens.