Human Resources Service Center Manager

JR United Kingdom; Stoke-on-Trent; On-site; GBP 50,000 - 55,000; Full time

Job summary

Inspired Learning Group is seeking an HR Service Centre Manager to lead operations in their HR team. This role involves overseeing HR processes, improving service quality, and working closely with stakeholders. A competitive salary and benefits are offered, along with opportunities for career progression.

Benefits

Annual leave with increasing service

Refer a Friend scheme up to £750

Health cash plan covering healthcare benefits

Cycle to Work scheme

Season ticket loan scheme

Qualifications

• Significant experience in HR operations or shared services required.
• Strong HR understanding and excellent communication skills.
• Ability to positively influence the working environment.

Responsibilities

• Lead day-to-day operations of the HR service centre.
• Ensure delivery of high-quality HR services to employees.
• Drive continuous improvement and technology optimization.

Skills

Communication

HR Operations

Team Leadership

Job description

Social network you want to login/join with:

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Client:

Inspired Learning Group

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

• Salary - Up to £55,000 pa depending on experience
• Contract: Permanent, 40 hours per week
• Location: Inspired Learning Group, Stanmore, HA7 3HD

Inspired Learning Group is currently looking to appoint a HR Service Centre Manager. This newly created role within the Human Resources team will be responsible for leading the day-to-day operations of the HR centre, ensuring the delivery of high-quality, efficient, and consistent HR services to employees and managers.

We seek an experienced individual to oversee the team handling employee inquiries, HR processes, and transactional activities, while driving continuous improvement, technology optimization, and service excellence.

The head office is based in Stanmore. ILG owns and operates 30 independent schools and nurseries across the UK. Inspired Learning Group is one of the largest groups of independent senior schools, preparatory schools, and nurseries in the UK. We pride ourselves on supporting each institution in achieving excellence by inspiring pupils to reach their personal, social, and academic potential.

You will join the Inspired Learning Group at Head Office. The team provides support to enable settings to focus on delivering high-quality education outcomes.

As HR Service Centre Manager, reporting to the Head of HR, you will ensure all HR areas meet high standards. You will be responsible for the next phase of our growth, leading service centre delivery, operational excellence, and integrating new settings into the HR operating model. You will utilize technology to optimize functions and collaborate with stakeholders, using data to monitor trends and improve performance.

We are looking for an excellent communicator with strong HR understanding, capable of motivating and leading a team. The ability to positively influence the working environment is essential, as you will work with multiple stakeholders within ILG.

Significant experience in HR operations or shared services is required. Experience within a school or educational environment is not essential.

As HR Service Centre Manager, you will play a vital role in our growth. We offer a competitive salary with annual reviews, professional development, ongoing coaching, and opportunities for career and salary progression.

Additional benefits include:

• Annual leave inclusive of Bank Holidays, increasing with service
• Refer a Friend scheme up to £750
• Health cash plan covering various healthcare benefits
• Cycle to Work scheme
• Season ticket loan scheme

For a full job description or to discuss the role, contact Tom Havard, Head of Recruitment, at 07706 323847 or email [emailprotected]

Please apply at this link. We encourage early applications as we reserve the right to close the vacancy before the advertised date. Interviews will be conducted on a rolling basis.

Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people. All staff must undergo child protection screening, including DBS clearance, identity checks, qualification verification, employment history, references, and registration with the DBS.