Human Resources Officer

Local Government & Social Care Ombudsman; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public service organization in the UK is seeking a proactive HR Officer to support employee experience. Responsibilities include delivering HR services, advising managers, and improving HR processes. The ideal candidate will have substantial HR experience and CIPD membership or equivalent. A focus on learning, induction, and wellbeing is essential, and occasional travel to other offices may be required. Applications from underrepresented groups are particularly encouraged.

Qualifications

• Significant experience delivering professional HR/Learning services.
• Confident advising managers on people management.
• A keen interest in induction, learning, and wellbeing.

Responsibilities

• Provide a wide range of HR services across the employee lifecycle.
• Ensure policies and processes are up to date.
• Act as a trusted contact point for staff and managers.

Skills

Problem-solving

People management

Process improvement

Advising

Learning and wellbeing focus

Education

Chartered membership of CIPD or equivalent

Job description

About the role

We are a people-focused organisation committed to delivering outstanding HR services and fostering a positive, inclusive workplace culture. We are seeking a proactive and approachable HR Officer to join our team and our workforce.

What you’ll do

The HR Officer role is an exciting role within the HR team, supporting the delivery of the employee experience at LGSCO. Reporting to the HR Business Partner, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers.

Whilst this is a generalist role, we are looking for the successful candidate to take a lead in the areas of learning, induction and wellbeing.

What we’re looking for:

You will:

• have significant experience of delivering a full professional HR/Learning service with varying complexity.
• have Chartered membership of CIPD or equivalent level of knowledge/experience.
• be confident advising managers on all aspects of people management
• thrive onadvising, problem-solving and supporting people
• strive to improve processes.
• have a keen interest in induction, learning and wellbeing

Occasional travel to our other offices will be necessary.

Further information including the job description, person specification and details of how to apply are available at http://www.lgo.org.uk/jobs/vacancies

We particularly encourage applications from Black, Asian and other Minority Ethnic groups who are currently under-represented within our organisation.

Selection Process

Closing date: 9am Monday 12 January 2026

Interviews: to be advised

For questions, please contact: [e-mail]