Human Resources Manager - Hybrid

Mission Search; Harrogate; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Mission Search is recruiting a permanent HR Manager for a social care company. You’ll lead the operational HR service across the business, ensuring managers receive timely, practical and consistent support.

Based in Harrogate with hybrid working (three days in the office, two from home), you will develop the HR team, manage complex employee relations, and partner with senior leaders on people priorities. This role combines people leadership with policy development and workforce compliance to

Qualifications

• Strong operational HR experience including advising on complex employee relations cases.
• Ability to coach and develop others and build HR capability across a team.
• Experience partnering with senior leaders on people priorities and service improvements.

Responsibilities

• Lead and develop the HR team, overseeing workloads, priorities and service standards.
• Take the lead on complex employee relations cases, coordinating specialist legal input when needed.
• Improve consistency and quality of HR advice, documentation and manager support.
• Translate employment law changes into practical updates to policies, processes and guidance.
• Oversee recruitment, onboarding and workforce compliance, including right-to-work checks and sponsorship.
• Collaborate with operational leaders and Finance on recruitment, retention and capacity pressures.
• Support organisational change, including restructures, TUPE and contractual changes.
• Use workforce data and case trends to identify priorities and drive improvements.

Skills

Operational HR experience

Employee relations management

Coaching & development

Leadership

Job description

Are you an experienced HR professional ready to lead a team and shape how an HR service supports its organisation? Mission Search is recruiting a permanent HR Manager for a social care company. You’ll lead the operational HR service across the business, ensuring managers receive timely, practical and consistent support.

This is a hands‑on management role combining team development, complex employee relations, workforce compliance and service improvement. You’ll strengthen the team’s confidence and capability while working with senior leaders on wider people priorities.

The role

You will:

• Lead and develop the HR team, directly managing HR Advisors and overseeing workloads, priorities and service standards.
• Take the lead on complex, sensitive and high-risk employee relations cases, coordinating specialist legal advice where needed.
• Improve the consistency and quality of HR advice, documentation, processes and manager support.
• Translate employment law changes into practical updates to policies, processes and management guidance.
• Oversee recruitment, onboarding and workforce compliance, including right-to-work checks, DBS requirements and sponsorship arrangements.
• Work with operational leaders and Finance to address recruitment, retention and capacity pressures.
• Lead HR support for organisational change, including restructures, redundancy, TUPE and contractual changes.
• Use workforce data and case trends to identify priorities and drive improvements.

About you

You’ll bring strong operational HR experience, confidence managing complex employee relations matters and the ability to coach and develop others.

You’ll be comfortable moving between detailed casework and wider service priorities, giving clear advice and building effective relationships with senior leaders and operational managers.

Experience within social care or another regulated, multi-site organisation would be particularly relevant. Knowledge of workforce compliance, sponsorship and organisational change would also be valuable.

This could suit an established HR Manager or a strong Senior HR Advisor or HR Business Partner with relevant leadership experience who is ready for broader responsibility.

Working arrangements

Based in Harrogate, with approximately three days in the office and two from home. During the first few months, you should expect to spend most of your time in the office to get to know the team and organisation.