Human Resources Manager

The Bedford Hotel; Belfast; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious boutique hotel in Belfast is seeking a skilled Human Resources Manager to lead recruitment, promote positive workplace culture, and ensure compliance with labor laws. This role requires strong interpersonal skills and the ability to manage various HR functions effectively while fostering diversity and inclusion. Join a dynamic team committed to excellence in hospitality and employee development.

Benefits

Competitive salary

Access to training and development programmes

Clear career progression pathways

Employee-centric culture

Recognition for outstanding performance

Work-life balance initiatives

Qualifications

• Strong understanding of HR best practices and hotel operations.
• Ability to manage confidential information with integrity.
• Thrives in a dynamic environment and understands hotel culture.

Responsibilities

• Lead recruitment processes for all hotel departments.
• Act as a liaison between management and staff to promote positive relations.
• Design training programs for employee performance and guest service.

Skills

Empathy and discretion

Excellent time management

Strong written and verbal communication

Knowledge of employment law

Ability to build positive relationships

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

This is your opportunity to play a pivotal role in one of Belfast's most anticipated boutique hotel openings.

Who We Are:
The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar and private dining rooms, The Bedford Hotel is setting new standards for hospitality in Northern Ireland.

The Bedford Hotel, operated by the Focus Hotels Management, seeks a skilled and driven Human Resources Manager who thrives in a luxury hospitality setting. You are a natural leader with a passion for service excellence and an unwavering commitment to creating unforgettable guest experiences. Your proactive approach, eye for detail, and ability to inspire those around you make you the perfect fit for our team.

Key Responsibilities:

• Lead the recruitment process for all hotel departments, including sourcing, interviewing, onboarding, and training new hires to ensure staffing levels meet operational needs.
• Act as a liaison between management and staff, promoting positive employee relations and addressing issues such as grievances, disputes, and disciplinary procedures promptly and fairly.
• Design and implement training programmes to enhance employee performance, guest service skills, and compliance with hotel standards and regulations.
• Oversee performance evaluation processes, coach department heads on staff development, and manage performance improvement plans.
• Ensure all HR practices comply with labour laws, hotel policies, and brand standards. Keep staff informed of policy changes and legal updates.
• Coordinate with finance/payroll departments to ensure accurate processing of employee compensation and benefits.
• Analyse staffing needs, labour trends, and productivity levels to recommend strategies for improving workforce efficiency.
• Promote a safe and healthy work environment in line with occupational health standards and hospitality-specific safety practices.
• Maintain HR records and provide regular reports on headcount, turnover, training, and other key HR metrics to management.
• Champion diversity, equity, and inclusion initiatives to foster a respectful and welcoming workplace culture.

Key Qualities We Value:

• Able to build positive relationships at all levels of the organisation and handle sensitive situations with empathy and discretion.
• Understand the unique culture and fast-paced nature of the hotel industry
• Committed to supporting exceptional guest service through strong HR practices.
• Confident in guiding department heads and staff, resolving conflicts, and promoting a positive workplace culture.
• Excellent time management and accuracy in handling recruitment, compliance, payroll coordination, and documentation.
• Strong written and verbal communication skills to convey policies, deliver training, and manage employee relations effectively.
• Able to manage confidential information with integrity and professionalism.
• Thrives in a dynamic environment and remains calm and composed under pressure.
• Solid understanding of employment law, HR best practices, and hotel operations.
• Appreciate diversity and able to work with individuals from different backgrounds in a respectful and inclusive way.

What We Offer:
At the Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Competitive salary.
• Access to training and development programmes.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture that values your ideas.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?
Be Part of Something Special: Join the opening team of Belfast's newest boutique hotel.

Innovate and Inspire: Work in an environment that encourages new ideas and continuous improvement.

Grow Your Career: Benefit from professional development opportunities designed to help you thrive.

Inclusive Workplace: We celebrate diversity and are committed to creating an inclusive environment for all team members

Ready to Elevate Your Career?

Apply now to join the Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.