Human Resources Generalist

Carclo Plc; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Carclo plc is a listed, technology-driven precision engineering group with operations across Life Sciences, Precision Components, Optics and Aerospace. We are seeking an experienced HR Generalist to join our manufacturing business in Mitcham, Surrey, supporting ~350 employees across shift-based and office environments.

This site-based role delivers practical HR support, drives process improvements, and ensures policies and toolkits suit a shift workforce.

Qualifications

• CIPD Level 3 or 5, or working towards.
• Manufacturing/multi-site HR generalist experience.
• Experience improving HR processes and driving consistency.
• ER case management and manager coaching.
• Clear and adaptable communication style.
• Experience using HR systems and reporting tools.

Responsibilities

• Provide pragmatic HR advice across sites.
• Manage ER cases, investigations and hearings.
• Support onboarding, employee changes and leavers.
• Deliver shift-friendly HR communications.
• Analyze HR metrics and identify trends.

Skills

HR Generalist experience

ER case management

Manager coaching

HR systems & reporting

Strong communication

Education

CIPD Level 3/5

Tools

HRIS

Payroll software

Excel

Job description

Carclo plc is a listed, technology-driven precision engineering group operating across Life Sciences, Precision Components, Optics and Aerospace.

We deliver life-critical, high-performance solutions where reliability, compliance and technical precision are essential.

With operations in the US, UK, Czech Republic, China and India, our teams design and manufacture engineered components and assemblies supporting next-generation devices and systems worldwide.

Role Overview

We are seeking an experienced HR Generalist to join our manufacturing business in Mitcham, Surrey, supporting a multi-site UK workforce of approximately 350 employees across both operational (shift-based) and office environments.

This is a hands-on, site-based role delivering practical, consistent and people-focused HR support across a complex manufacturing environment.

You will drive HR process improvements, embed clear ways of working, and ensure policies and manager toolkits are fit for a shift-based workforce. You will also support engagement initiatives, CSR activities, and deliver clear HR communications across sites and shifts.

Key Responsibilities

HR Process & Governance

Develop SOPs, toolkits and manager guidance

Ensure consistent policy application

Maintain strong HR data governance

Pay & Change Control

Oversee pay-impacting changes (shifts, premiums, allowances)

Ensure clear approvals and audit trails

Improve payroll accuracy and reduce queries

Engagement & Communication

Support engagement, wellbeing and CSR initiatives

Deliver clear, shift-friendly communications

Equip managers with consistent messaging

Manager Support & Employee Relations

Provide pragmatic HR advice

Support ER cases, investigations and hearings

Coach managers and ensure fair outcomes

Employee Lifecycle & Operations

Support onboarding, employee changes and leavers

Ensure Right to Work, GDPR and record compliance

Capture insights from exit feedback

Reporting & Insights

Analyse HR metrics including headcount, turnover and absence

Identify improvement opportunities and trends

What You'll Bring

CIPD Level 3 or Level 5 qualification (or working towards)

Strong HR Generalist experience within manufacturing or multi-site environments

Experience improving HR processes and driving consistency

ER case management and manager coaching experience

Clear and adaptable communication style

Experience using HR systems and reporting tools

Why Join Carclo?

Visible impact across a multi-site operation

Exposure to senior leaders

Collaborative and supportive environment

Development opportunities within a global group

This is a superb opportunity for personal and professional recognition for the right candidate candidate, within a highly visable and rewarding role.

Requirements added by the job poster

4+ years of work experience with Employee Relations

5+ years of work experience with HR Administration

Authorized to work in United Kingdom

5+ years of work experience with Human Resources (HR)