Human Resources Coordinator (Mat Cover)

Hyatt Hotels Corporation; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel in London seeks a Human Resources Coordinator to provide HR support across departments. The ideal candidate has experience in HR or administrative roles, excels in communication, and is detail-oriented. This position offers career development opportunities along with benefits like discounted hotel stays and complimentary nights across Hyatt Hotels.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Complimentary business attire laundering

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in an administrative or HR support role, preferably in a hotel setting.
• Ability to manage multiple priorities efficiently.
• Strong attention to detail and organizational skills.

Responsibilities

• Act as the first point of contact for HR-related queries.
• Maintain accurate employee records and prepare HR documentation.
• Support with training administration and compliance tracking.
• Coordinate employee engagement initiatives.
• Assist in planning and delivering hotel-wide colleague events.

Skills

Organizational skills

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Duties and responsibilities related to the Human Resources Coordinator role

• Act as the first point of contact for HR-related queries across all departments, providing professional and approachable support to team members in Housekeeping, F&B, Culinary, Engineering, Front Office and beyond.
• Maintain accurate employee records, prepare contracts, letters and HR documentation, and support the onboarding of new starters.
• Manage the smooth day-to-day running of the HR office, including handling in-person and telephone enquiries, receiving visitors, and providing general administrative support.
• Support with training administration and compliance tracking, including logging learning activities on HR systems such as PeopleSoft, Fourth and Hyatt Learning.
• Coordinate and communicate employee engagement initiatives, including monthly newsletters, noticeboards, digital updates and internal social media platforms.
• Assist in planning and delivering hotel-wide colleague events, such as team celebrations, recognition events and seasonal activities.
• Schedule and coordinate interviews, manage diaries, take meeting minutes, and maintain HR files and templates.
• Ensure all HR procedures and systems are followed in line with company policy and employment legislation.

Working hours are generally Monday to Friday, office hours, although you may need to work some evenings and weekends and particularly attend colleague social events.

About you

You will ideally bring with your previous experience in an administrative or HR support role, preferably within a hotel or hospitality setting. Naturally organised and detail-oriented, you thrive in a fast-paced environment and are confident in managing multiple priorities with efficiency and care. Your strong interpersonal and communication skills allow you to build rapport effortlessly, making you a trusted point of contact for colleagues at all levels. Professional and discreet, you handle sensitive information with integrity, always maintaining the highest standards of confidentiality. You are proficient in Microsoft Office and use these tools effectively in your day-to-day work. Above all, you are passionate about fostering a positive and inclusive team culture and take pride in contributing to a workplace where people feel valued and supported.

Benefits of the Human Resources Coordinator include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Human Resources Coordinator role and start your journey with Hyatt Hotels!

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