Human Resources Coordinator

POP MART; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading designer toy company is seeking a proactive HR Coordinator to support recruitment and HR operations. The role requires strong organisational and communication skills and offers comprehensive training in a multicultural team environment. Located in London, this position provides hands-on experience in HR within a fast-paced retail context.

Benefits

Comprehensive training and development programs

Regular team social events

Paid rest breaks

Qualifications

• Strong organisational and communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proactive attitude and willingness to learn.

Responsibilities

• Manage end-to-end recruitment process for retail roles.
• Ensure compliance with HR policies and UK employment law.
• Support onboarding by coordinating new hire documentation.

Skills

Organisational skills

Communication skills

Attention to detail

Ability to manage multiple tasks

Proactive attitude

Fluent in English

Education

Experience or internship in HR or recruitment

Job description

Job Description

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a boutique-sized company with a young and multicultural team where you can expect to:

• Gain valuable professional experience covering the entire retail life cycle

• Have the opportunity to work with people from different countries and cultures in a collaborative environment

• Receive structured training in HR, recruitment, and retail operations

• Be proactively involved in the company’s growth

Benefits

POP MART offers our employees:

• Comprehensive training and development programs

• Regular team social events

• Paid rest breaks

The Role and Candidate

We are seeking a proactive and organised HR Coordinator to join our HR team on a full-time basis. This entry-level role will support the recruitment, HR compliance, reporting, and general HR operations within a fast-paced retail environment. The successful candidate will work closely with the HR Manager to ensure smooth and effective HR processes across the business.

Responsibilities

Recruitment (Retail Frontline Focus)

• Take ownership of the end-to-end recruitment process for frontline retail roles, including drafting and posting job adverts on various platforms

• Manage job boards and track applications to ensure timely progress throughout the recruitment cycle

• Conduct initial CV screening to shortlist suitable candidates based on role requirements

• Coordinate and schedule interviews between candidates and hiring managers, ensuring a smooth candidate experience

• Communicate with candidates regarding their application status and provide timely feedback

• Assist with candidate onboarding processes, including preparation of documentation and induction scheduling

• Support continuous improvement of recruitment processes to attract and retain high-quality talent

HR Compliance & Processes

• Help ensure compliance with company HR policies, UK employment law, and GDPR requirements

• Report any risks or concerns promptly to the HR Manager

Employee & Onboarding Support

• Support the onboarding process by coordinating new hire documentation and scheduling induction sessions

Internal Communication & Training Support

• Assist in disseminating HR communications, including policy updates and training opportunities

• Help organise and track employee training and development activities

Required Qualifications

• Previous experience or internship in HR or recruitment (preferred but not essential)

• Strong organisational and communication skills

• Ability to manage multiple tasks and prioritise effectively

• Attention to detail and commitment to accuracy

• Proactive attitude and willingness to learn

• Fluent in English

Desirable but Not Essential

• Knowledge of UK employment law basics

• Experience working in retail or a fast-paced environment

• Familiarity with HR information systems or recruitment platforms