Human Resources Compliance Manager

ZipRecruiter; England; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

ZipRecruiter is searching for an HR & Compliance Manager to support their dynamic teams across venues and head office. This role involves liaising with external HR partners, advising on compliance and employee relations, and enhancing HR processes. Ideal candidates will have generalist HR experience, ideally in hospitality, and must hold a CIPD Level 5 qualification.

Benefits

Salary up to £47k

25 days holiday (+ birthday off)

Training and development

Access to wellness and benefits platform

Qualifications

• Experience ideally in hospitality, leisure, or multi-site operations.
• Ability to balance empathy with pragmatism.
• Experience working with energetic, late-night teams a plus.

Responsibilities

• Act as the liaison with an external HR partner on ER matters.
• Advise managers on daily HR queries with a people-first approach.
• Ensure compliance on various HR processes.

Skills

Generalist HR experience

ER handling

Compliance knowledge

Empathy and pragmatism

Education

CIPD Level 5 qualification

Job description

Job Description

HR & Compliance Manager

MULTI – BRAND. FUN. FAST PACED. . GROWING. IMMERSIVE.

What’s in it for you?

• Salary up to £47k
• Hybrid working
• 25 days holiday (+ your birthday off – they’ll even throw in the cake)
• Training and development
• Access to wellness and benefits platform
• A front-row seat in one of the most exciting experiential businesses out there
• Working with a team that actually enjoys what they do

Who are they?

Two of the most epic experiential entertainment brands in the UK (and growing fast globally). Think axe throwing, augmented reality darts, escape rooms, VR, and games that get your heart racing.

What will you get up to?

We’re looking for someone who understands the power of people leadership, thrives in dynamic environments, and can flex across diverse business cultures.

Reporting into the HR Director, you’ll be a key partner across venues and head office, providing trusted support on everything from HR compliance to cultural development and coaching. You'll work closely with an external HR provider while leading the delivery of operational HR and building confidence across management teams.

• Acting as the primary liaison with an external HR partner on all ER matters
• Advising managers on day-to-day HR queries with a practical, people-first approach
• Supporting both venue and head office teams across a broad range of HR matters
• Ensuring compliance: contract reviews, policy updates, absence tracking, and ER case logging
• Continuously improving HR processes, documentation, and systems
• Building trusted relationships across the business, from front-line to leadership
• Coaching managers and building their capability as confident people leaders

We’re looking for someone who:

• Has generalist HR experience ideally in hospitality, leisure, or multi-site operations
• Is confident handling ER, employment law, policy creation, and compliance
• Has experience working with , energetic, late-night teams (wet-led experience is a plus)
• Holds a minimum of CIPD Level 5 qualification
• Can balance empathy with pragmatism in emotionally charged and high-pressure environments

Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by clicking here.

If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email at [e-mail].

If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom!

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