Human Resources Business Partner

Buzz Group Ltd; Newcastle upon Tyne; On-site; GBP 50,000 - 70,000; Full time

Job summary

Buzz Group Ltd is seeking an experienced HR Business Partner to drive our people strategy and deliver a commercially-focused HR service across our regional operations. You will partner with Operations to implement talent, succession planning and change initiatives while coaching managers in performance management and development.

The role requires strong employment law knowledge, excellent communication and stakeholder management skills, with a proactive approach to continuous improvement and

Qualifications

• Minimum of 3 years general HR experience in a highly commercial and fast paced environment.
• Experience of managing and leading an HR function.
• Regular exposure to senior business stakeholders including executive teams.
• Proven track record of working with business leaders to drive and manage change.

Responsibilities

• Deliver a commercial HR service across one of our regions.
• Regional responsibility for all employee relations activity, including Employment Tribunals.
• Contribute to the People Strategy with the Talent Team and Regional Director to engage and recognise staff.
• Implement and manage succession planning and talent development.
• Support the Regional Director to achieve optimum business performance.
• Coach and develop club Managers in performance management and development.
• Maintain an overview of the Performance Management process and provide guidance.
• Collaborate with Head of HR Centre & Sr HRBP to support Retail Operations Teams.
• Attend regional meetings and define action plans.
• Drive continual improvement and innovation across the business.
• Lead and develop the HR team and ensure timely delivery of people initiatives.

Skills

HR strategy

People management

Stakeholder management

Change management

Communications

Performance management

Coaching and development

Organisational analysis

Project management

Education

CIPD qualification

Tools

Microsoft Office

HR systems

Job description

Your expertise and knowledge in your field allows you to deliver an outstanding HR service, supporting your team and driving HR efficiency across different areas.You’re a good communicator who is able to build strong and reliable relationships with your colleagues and key stakeholders within the business.

You have a flexible approach to work and you’re open to change, always keeping an open mind.You remain calm under pressure and you can take a step back from difficult situations, analysing them with an objective view and then addressing them with efficiency.You’re not afraid to challenge the way things are done and you always try to look at things with a long-term view, helping us deliver our Vision effectively and consistently, now and in the future.

About your role

As HRBP, you’re responsible for driving our overall people strategy to support the cultural build and operation of our business, providing a commercially focused HR service across all areas.

Where does your role fit in?

Working in partnership with Operations, you deliver a first class, business aligned service, expressing new and innovative ideas and solutions, making sure we consistently embody our Core Behaviors and Core Promises in everything we do.

Your tasks and responsibilities:

• Responsible for the delivery of a commercial HR service across one of our regions
• Regional responsibility for all employee relations activity, including Employment Tribunals
• Drive and contribute to the People Strategy in partnership with the Talent Team and Regional Director to engage, retain and recognise our people
• Implement and manage succession planning, identifying and developing our ‘talent pool’
• Support the Regional Director to achieve optimum business performance
• Coach and develop club Managers in performance management and development
• Maintain an ‘overview’ of the Performance Management process, consulting and advising where appropriate
• Act as integral member of the HR team working closely with the Head of HR Centre & Sr HR Business Partner, making sure that the HR team is positioned to support the Retail Operations Teams to deliver the retail proposition
• Attend regional meetings, giving updates as appropriate and agreeing action plans where necessary
• Prioritise change across the business, facilitating and encouraging continual improvement and innovation
• Motivate, develop and performance manage the HR team to support the full potential of everyone and deliver a flawless implementation of people activities across the business
• Be accountable for own self development and maintaining continuous professional development activities to keep up to date with emerging business trends and best practice
• Provide HR support to all functions as required

You’ll aim to achieve:

• Outstanding and consistent HR support across all areas
• Efficient delivery of HR service to operational teams at all times

Your knowledge and experience:

• You have a minimum of 3 years general HR experience within a highly commercial and fast paced environment
• You have experience of managing and leading a HR function
• You’ve had regular exposure to and influencing senior business stakeholders including executive teams
• You have a proven track record of working with business leaders to drive and manage change to improve business performance
• You have a proven HR experience and knowledge including mediation, disciplinary, grievance, maternity and advising on performance management approaches
• You have outstanding knowledge of employment law
• You’ve developed a track record in exercising confidentiality
• You’re able to work with all levels of staff within the organisation
• You carry out work in an organised and structured manner
• You prioritise your workload effectively in line with the needs of the business
• You plan your time well so tasks are completed within deadlines and objectives are achieved
• You know and understand the team plan and your role within it
• You’re enthusiastic about the organisation and you’re happy to go the extra mile for your colleagues and customers
• You have a positive and proactive approach and you’re committed to meeting targets
• You’re a proficient user of Microsoft Office and HR systems
• You have excellent stakeholder and project management skills
• You have fantastic communication skills
• You’re flexible in your approach to work
• You take an objective and long‑term view
• You take pride and ownership of your role
• A CIPD qualification or equivalent may be helpful in your role

Other requirements:

We work in line with the needs of our customers and our business … we’re not typical ‘9 to 5 people’, which means flexibility towards your working hours is a must in your role.