Human Resources Business Partner

Jd.Com; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

JD.com seeks a Human Resources Business Partner to enhance its logistics operations in London. This role is pivotal in driving HR best practices, managing workforce strategies, and fostering employee engagement in a dynamic environment. The ideal candidate will possess extensive HR experience in logistics and an understanding of UK labor laws, playing a crucial role in the company's growth and employee development.

Benefits

Dynamic work environment

Career progression opportunities

Diverse international team

Qualifications

• 5+ years of progressive HR experience in logistics or delivery.
• Strong knowledge of UK employment law.
• Experience in workforce planning and talent strategy.

Responsibilities

• Design and implement HR strategies aligned with business goals.
• Oversee workforce planning and succession for operational roles.
• Manage employee relations and resolve high-risk cases.

Skills

Stakeholder management

Employee relations

Workforce planning

Talent strategy

Organizational development

Analytical skills

Job description

JINGDONGLogistics is China’s leading technology-driven supply chain solutions and logistics services provider. With a mission of driving superior efficiency and sustainability for global supply chains through technology, the company is committed to becoming the world’s most trusted supply chain infrastructure service provider.

As a Human Resources Business Partner, you will support a high-volume logistics and last-mile delivery workforce across 10 delivery stations in London. You will make a significant impact on our UK business by implementing the best HR practices in the Logistics Industry and achieving business goals.

Key Responsibilities:

• Design and implement HR strategies that align with the company’s business goals in logistics and delivery.
• Lead end-to-end workforce planning and talent deployment strategies, particularly across seasonal peaks and high-turnover environments.
• Oversee leadership pipelines and succession planning for key operational roles, as well as provide excellent internal career development opportunities for our staff.
• Support organization design according to business needs and a constantly changing market.
• Champion employee experience through engagement strategies and consistent employee relations practices. Resolve high-risk ER cases and maintain compliance with UK labour laws.
• Use workforce analytics and KPIs (e.g., turnover, cost-per-hire, time-to-fill) to inform decision-making and optimize HR delivery.

Minimum Qualifications:

• 5+ years of progressive HR experience in logistics, supply chain, or delivery-related companies in the UK.
• Strong knowledge of UK employment law and its application in fast-paced operational settings.
• Solid experience managing (high-volume) workforce planning, talent strategy, organizational development, and ER.
• Excellent stakeholder management and influencing skills, from local and international site leaders to the executive board level.

Preferred Qualifications:

• Chinese language proficiency would be an advantage.
• Experience managing a large workforce across unionized and non-unionized environments.

What We Offer:

• A dynamic and challenging work environment in a leading global e-commerce company.
• Career progression in a fast-growing start-up environment.
• The opportunity to work with a diverse international team and make a significant impact on JD.com's global presence.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.