HUMAN RESOURCES ASSISTANT

Integrated Care System; Stockton-on-Tees; Hybrid; GBP 28,000; Full time

Job summary

A community health service provider in Stockton-on-Tees is seeking a Human Resources Assistant to join their team. This full-time role involves providing administrative support, managing HR processes, and coordinating recruitment efforts. The successful candidate will need a Level 3 CIPD qualification and previous HR experience. Flexible working options are available, with an expectation of two days in the office weekly.

Benefits

38 days annual leave pro rata, including Bank Holidays

EAP health scheme with contributions to opticians and dentists

3% contributory pension and life assurance

Health and wellbeing initiatives for employees

Qualifications

• Experience providing first point contact for HR queries from employees and managers.
• Previous experience working at the level of HR Assistant with responsibilities in sickness, recruitment, and training.
• Sound experience and understanding of database systems.

Responsibilities

• Provide comprehensive HR administrative support to the organization.
• Coordination of recruitment campaigns from job advertisement to onboarding.
• Manage and maintain effective HR systems and records.

Skills

Excellent telephone and verbal communication skills

Ability to work under pressure

High level of organization skills

Ability to use own initiative

Education

Level 3 CIPD qualification

Tools

Cezanne HR System

Job description

Full time 37.5 hours per week, Monday to Friday

Salary £28,000 per annum

Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in Teesside, working across the North-East region. We work in partnership with Teesside Mind to deliver the IMPACT on Teesside service. We also have a Child, Young People and Families service as well as Alliance Plus, our private and workplace service. Working at Alliance you are part of a business which has a positive impact on people's lives across our community.

We are looking for an enthusiastic and experienced Human Resources Assistant to join our busy HR Team. If you like working in a varied role, in a supportive environment, then this may just be what you are looking for!

Main duties of the job

In this role you will be a key member of our small and friendly HR team. You will work collaboratively with colleagues to provide comprehensive administrative support, ensuring the efficient coordination and oversight of all HR and training processes. This role is critical to the smooth operation of the HR functions and includes supporting both the HR Advisor and HR Lead.

Candidates must have a Level 3 CIPD qualification and previous experience as a HR Assistant supporting sickness, recruitment, training etc (please see the person specification for full details).

We offer hybrid working but there is an expectation that the postholder will attend our office at 24 Yarm Road, Stockton every week for a minimum of two days. The initial induction period is likely to require more office-based work to allow for training and familiarisation with the business. This will be discussed further at interview. There may be a requirement to travel to other locations locally therefore access to transport is essential.

A standard criminal records disclosure will be sought in the event of a successful application.

Please note that applicants must have the right to work in the UK as we do not offer sponsorship.

For more information on this post please contact [e-mail].

Closing date: 7th August 2025

Shortlisting: 8th August 2025

Interviews: 14th August 2025

About us

Alliance is a friendly and welcoming place to work. We pride ourselves on our warm and supportive culture. We have some great benefits like 38 days annual leave pro rata (including Bank Holidays), rising 1 day every 5 years of service (and the option to buy extra annual leave), We have an EAP health scheme with contributions to the costs of opticians, dentists and physiotherapy and shopping discounts. We also have a 3% contributory pension and life assurance.

We have lots of health and wellbeing initiatives for employees such as weekly "Me Time", paid time off for your birthday, Christmas shopping, Getting Married to name but a few. We are working towards the Bronze Better Health at Work award in conjunction with Stockton Council. We promote flexible working for a positive work life balance.We are committed to supporting an inclusive workplace and welcome applications from diverse backgrounds. As a disability confident committed organisation we employ and support people with disabilities.

Job responsibilities

The postholder will be responsible for providing comprehensive administrative support, ensuring the efficient coordination and oversight of all HR and training processes. This role is critical to the smooth operation of these HR functions and includes supporting both the HR Advisor and HR Lead.

This role may require flexible working between 8am-8pm on weekdays.

DBS Check required (level of disclosure): Standard

General Duties

Provide comprehensive HR administrative support to the organisation, ensuring efficient day-to-day operations.

Serve as the first point of contact for HR queries from employees, handling matters such as sickness, absences, recruitment, and DBS and professional memberships coordination in a timely and professional manner.

Maintain and organise both physical and digital personnel files for the organisation.

Manage and maintain an effective HR system, including accurate reporting of staff changes, leave, and sickness to the management and finance teams.

To coordinate and prepare monthly payroll for the organisation

Ensure the HR system is kept up-to-date and generate regular reports, such as professional memberships and qualifications, for review and compliance.

Oversee and manage the organisations DBS - Disclosure and Barring Service - process for all employees, affiliates, and placements, ensuring compliance.

Maintain and oversee the records and documentation for all organisational affiliates and placements.

Monitor and record staff sickness data daily and monthly, in collaboration with the HR Advisor.

Support the HR Lead in ensuring all employees have up-to-date job descriptions, reviewed annually and revised as necessary.

Coordinate and oversee the employee appraisal process, working with the HR Lead to develop a comprehensive training plan for the organisation.

Support the HR Advisor in organising and facilitating health and wellbeing initiatives, including the coordination of a quarterly organisational newsletter.

Respond to general HR enquiries and provide assistance to staff on HR-related matters via email.

To operate within agreed Alliance and professional guidelines and Codes of Practice

To adhere to all Alliance Policies, Procedures and Guidelines

To promote and value the rights, responsibilities and diversity of people working within Alliance and using our Services

Recruitment

To assist the HR Advisor when needed to

Co-ordinate recruitment campaigns for the organisation, from job advertisement through to enrolling new starters.

Organise and coordinate interviews, including scheduling, room bookings, and preparation of interview materials.

Facilitate the completion of new hire documentation, including references and welcome pack distribution, arranging onboarding using our HR system.

Prepare and distribute announcements for new employees and promotions.

Oversee the coordination of induction programs for new employees, ensuring timely completion and return of all required paperwork.

Track and coordinate probationary review dates, ensuring timely follow-up and completion.

Training Administration

Coordinate and manage all training events and workshops for both the Alliance and the Impact on Teesside service.

Maintain and regularly update training records, ensuring all relevant data is accurately reflected in training spreadsheets.

Ensure the HR system is consistently updated with completed training for all employees.

Distribute and collect training evaluation forms, updating training records accordingly and providing feedback during training meetings as required.

Oversee the coordination and accurate recording of employee appraisals in the database, providing biannual reports to management.

Manage and track staff professional memberships and continuing professional development (CPD) records.

Attend and contribute to training meetings for both Alliance and the IMPACT on Teesside service, including preparing meeting agendas and drafting detailed minutes.

Administrative and General Support

Be a responsive and collaborative key member of the HR Team to provide a first-rate HR service to the organisation.

Take minutes in HR-related meetings as required.

Assist with any other tasks necessary for the smooth functioning of the HR department.

Providing cover for HR Advisor when required such as during periods of leave

Ensure a safe and secure working environment, adhering to Health and Safety guidelines.

Promote and uphold the rights, responsibilities, and diversity of all staff and service users.

Undertake all mandatory training related to the role.

Organisational Responsibilities

Values and behaviours

To demonstrate and be a role model for Alliances and to promote and encourage positive behaviours, enhancing the quality and integrity of the services we provide.

Health, Safety and Wellbeing

To take responsibility for health, safety, and wellbeing in accordance with Alliances policies and procedures.

Equality and diversity

To promote a society that gives everyone an equal chance to work and live free from discrimination and prejudice.

Confidentiality

To work in a way that does not divulge personal and/or confidential information and follow Alliances policies and procedures in relation to data protection and security of information.

Performance Management

To promote a culture whereby performance management is ingrained, and the highest standards and performance are achieved by all. Ensure that mandatory training commitments are met and that the postholder keeps up to date with Alliances policies and procedures. Contribute to Alliances Appraisal processes to ensure continuous learning and improvement and to increase organisational performance.

This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in Alliances organisational objectives and priorities.

Person Specification

Qualifications

Personal Qualities

• Ability to use own initiative
• High level of motivation.
• Ability to work within a team and foster good working relationships.
• Ability to work under pressure and alone at times.
• Ability to handle sensitive and emotionally difficult calls.
• Regard for others and respect for individual rights of autonomy and confidentiality.
• High level of organisation skills.
• Flexible and adaptable.
• Act in ways that support equality and promotes diversity.

Experience

• Sound experience and understanding of database systems
• Excellent telephone and verbal communication skills
• Experience of maintaining and developing filing systems and spreadsheets
• Working to targets &/or quality standards to ensure accuracy.
• Previous experience in HR/Training team
• Experience of working on HR Projects
• Experience of providing first point contact for HR queries from employees, and managers
• Previous experience working at the level of HR Assistant within HR dealing with aspects such as sickness, recruitment, training, health and wellbeing and retention initiatives
• Experience and understanding of mental health services.
• Experience of Cezanne HR System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.