Human Resources Assistant

Networking Women in the Fire Service; Shrewsbury; Hybrid; GBP 33,000; Full time

Job summary

A public service organization in Shrewsbury seeks a motivated Human Resources Assistant. This role involves providing comprehensive HR services, supporting managers and employees with recruitment, payroll, and HR systems. Ideal candidates will have at least 3 GCSEs and a CIPD Level 3 qualification, alongside strong communication and Microsoft Office skills. The position offers flexible working hours and health benefits, promoting a diverse and inclusive workforce.

Benefits

Local Government Pension Scheme

Flexible Working Hours Scheme

Paycare Health Benefits

Occupational Health Services

Qualifications

• Experience in a busy office environment is essential.
• Understanding of employment legislation is an advantage.
• Experience in public sector or emergency services is preferable.

Responsibilities

• Provide HR services to employees across the Service.
• Support managers with recruitment and payroll processes.
• Ensure smooth operation of HR systems and processes.

Skills

Communication skills

Microsoft Office skills

HR systems confidence

Attention to detail

Education

3 GCSEs including English Language and Maths

CIPD Level 3 qualification

Job description

Human Resources Assistant

Grade 7, £32,597 per annum

37 hours per week, Permanent

Brigade Headquarters, Shrewsbury

Shropshire Fire and Rescue Service is seeking a motivated and enthusiastic HumanResources Assistant to join our dynamic team. In this varied and fast-paced role, you’ll provide a full range of HR services to employees across the Service, supporting managers, employees and key stakeholders with advice, guidance and efficient administration.

You’ll work closely with HR Officers to support recruitment, payroll, pensions, employee relations, and HR systems – helping to ensure our people processes run smoothly and professionally.

We’re looking for someone who can communicate confidently and clearly at all levels, with proven experience in a busy office environment. You’ll need to hold 3 GCSEs (or equivalent), including English Language and Maths, and hold a CIPD Level 3 qualification. Strong Microsoft Office skills and confidence using HR systems are essential, along with a keen eye for detail and the ability to manage and prioritise a varied workload. An understanding of employment legislation and experience in a public sector or emergency services environment would be an advantage.

The post is located at Brigade Headquarters, Shrewsbury providing free on-site parking. The role also includes the following benefits:

Local Government Pension Scheme
Flexible Working Hours Scheme
Paycare Health Benefits
Occupational Health Services
Hybrid working (1 day per week homeworking)

Please note: Applications will be shortlisted based on how well they meet the criteria in the person specification, so please ensure your application clearly reflects this.

Interviews are scheduled to take place in early September.

For an informal chat about the role, contact the HR Team on 01743 260212.

For the full job description and to apply, visit our website, Shropshirefire.gov.uk

Closing date for applications: 25 August 2025

Shropshire Fire and Rescue Service have a strong commitment to equality, diversity and inclusion, aiming to recruit a workforce that reflects our diverse communities. We welcome applications from all qualified individuals, regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. We ensure fair and consistent treatment for all applicants, including reasonable adjustments for disabilities.