Human Resources Assistant

Lilac Street Limited; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent UK hospitality brand is seeking an HR Assistant to provide administrative and advisory support across group-level functions in a dynamic HR environment. The role includes managing employee onboarding, compliance, and responding to HR queries while maintaining accurate records. Ideal candidates will possess strong HR process knowledge and excellent communication skills.

Benefits

Bonus

Benefits

Qualifications

• Experience in HR admin or advisory role in a corporate or multi-site setting.
• Strong understanding of HR processes including starters/leavers and benefits.
• Confident communicator capable of advising managers.

Responsibilities

• Manage onboarding and offboarding processes including contracts and benefit enrolment.
• Respond to HR queries and conduct exit interviews for trend analysis.
• Maintain HR records and support payroll changes and employee lifecycle updates.

Skills

Organised

Attention to detail

Communication

Proactive problem solving

Tools

MS Office

HR systems

Job description

HR Assistant – Group Support (Head Office)

This well known UK hospitality brand is looking for a highly organised and proactive HR Assistant to provide administrative and advisory support across group-level functions in a fast-paced, multi-site environment. Reporting to the Group HR Manager, you’ll be the first point of contact for day-to-day HR queries and play a key role in onboarding, compliance, benefits, and policy administration.

Key Responsibilities:

• Manage onboarding and off boarding processes, including offer letters, contracts, right to work checks, and benefit enrolment
• Track probation periods, contract end dates, and ensure IR35 compliance for contractors
• Maintain accurate HR records, files, and systems; conduct regular audits
• Support with payroll changes, employee lifecycle updates, and system self-service
• Respond to HR queries, escalating complex issues where needed
• Conduct exit interviews and analyse trends for improvement
• Maintain headcount trackers and raise/track purchase orders and HR invoices
• Support internal communications, policy updates, and structure chart changes
• Assist in producing reports, presentations, and recommendations for leadership

What You’ll Bring:

• Experience in a busy HR admin or advisory role, ideally in a corporate or multi-site setting
• Strong understanding of HR processes including starters/leavers, benefits, and compliance
• Excellent communication skills with the confidence to advise managers and liaise with third parties
• Organised, detail-oriented, and able to manage multiple priorities
• Confident in MS Office and HR systems
• A proactive, solution-focused approach with high standards and integrity

HR Assistant, West London, Salary to £40,000 + bonus + benefits