Human Resources Assistant

Elexon; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Elexon is seeking an HR Assistant (Grade 8) to join the Human Resources team on a permanent basis in London. The role covers onboarding, HR queries, records, payroll and training, with involvement in projects to improve the colleague experience.

You’ll bring prior HR experience and strong administrative skills, CIPD Level 3 as a minimum (Level 5 desirable). The role operates a hybrid model with two days in the London office and a competitive benefits package.

Qualifications

• Experience working in an HR function.
• CIPD Level 3 as a minimum; Level 5 desirable or progress towards.
• Strong administrative skills with high attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Organised with good time-management and ability to handle confidential information.

Responsibilities

• Act as first point of contact for HR queries and provide timely service.
• Triaging HR inbox and resolving queries; escalate complex matters.
• Coordinate end-to-end onboarding including right-to-work, DBS checks, references.
• Prepare employment contracts and onboarding materials.
• Deliver new starter inductions and gather feedback via surveys.
• Assist with HR data for audits and support HR Business Partners with ER administration.
• Support mentoring programme and payroll data input when required.
• Maintain HR content on intranet and coordinate training bookings.
• Contribute to HR policy reviews and data protection compliance.

Skills

HR administration

Attention to detail

Communication

Organisational skills

Problem-solving

Confidentiality

HR systems

Education

CIPD Level 3

CIPD Level 5 (desirable)

Tools

HRIS / HR software

MS Office

Job description

Join Elexon as an HR Assistant and help deliver an efficient, supportive and people-focused HR service across the organisation.

We’re looking for an HR Assistant (Grade 8), to join our Human Resources team at Elexon on a permanent basis.

In this varied generalist role, you’ll provide administrative and operational support across the full colleague lifecycle. You’ll help coordinate onboarding, respond to HR queries, maintain accurate colleague records, support payroll and training activities, and contribute to projects that improve the overall colleague experience.

This is an excellent opportunity for someone with previous HR experience and strong administrative skills who is looking to develop their knowledge across a broad range of HR activities.

What you’ll do:

• Act as the first point of contact for HR queries, providing an accurate, timely and professional service
• Manage and triage the HR inbox, resolving queries where appropriate and referring complex or sensitive matters to senior HR colleagues
• Coordinate the end-to-end onboarding process, including right-to-work documentation, DBS checks and references
• Prepare employment contracts and onboarding materials
• Deliver new starter inductions, ensuring colleagues receive a positive introduction to Elexon
• Coordinate new starter surveys and focus groups, identifying trends and presenting insights to the wider HR team
• Provide HR data and documentation to support internal and external audits
• Support HR Business Partners with employee relations administration, including meeting notes and case documentation
• Manage and promote Elexon’s mentoring programme
• Deputise for payroll when required, supporting accurate data input and timely processing
• Maintain HR content on Elexon’s intranet, ensuring information is accurate, accessible and up to date
• Coordinate the booking, administration and evaluation of training courses
• Support the review and updating of HR policies and procedures
• Maintain accurate and confidential colleague records in line with data protection and GDPR requirements
• Support HR projects across employee engagement, wellbeing, learning and development

What you’ll bring:

• Previous experience working within an HR function
• CIPD Level 3 qualified as a minimum, or relevant HR experience, with a CIPD Level 5 qualification or progress towards the qualification highly desirable
• Strong administrative skills with excellent attention to detail and accuracy
• Excellent written and verbal communication skills
• Strong organisation and time-management skills
• A proactive and practical approach to problem-solving
• The ability to manage confidential information with discretion
• Experience using HR systems and strong general IT skills
• The ability to manage competing priorities and deliver work at pace without compromising quality
• A collaborative approach and the confidence to work with colleagues at all levels
• Knowledge of employment law and HR best practice
• Experience supporting employee relations activity
• Experience analysing HR data and identifying trends
• Project management or stakeholder management experience

What’s in it for you:

• Salary – £36,350
• Excellent benefits including bonus, private medical insurance and generous pension scheme
• The opportunity to work within a thriving organisation which can support your growth and development
• We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

• Provide true equality of opportunity
• Attract and retain diverse talent
• Listen to all voices
• Be representative of the communities we work in
• Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voic\"es

Ready to make an impact? Join us and help shape the future of energy services.