Human Resources Advisor

SP - The Palace Hotel Southend (SENCR); Southend-on-Sea; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Free meal on shift

Worldwide staff discounts on room rate

Discounted F&B for colleagues

Employee wellbeing support

Career progression opportunities

Job summary

The Palace Hotel, Southend-on-Sea by IHG – part of IHG Hotels & Resorts – is seeking a Human Resources Advisor to join a 24-hour-per-week pattern. This role supports hotel management with people-related matters and delivers a welcoming guest experience through strong HR practices.

You will assist with absence management, recruitment, onboarding and employee engagement, while providing practical HR guidance in a fast-paced hospitality environment.

Qualifications

• HR experience with knowledge of employee relations, absence management and employment law.
• Strong administrative skills and organized HR documents.
• Excellent communication and relationship-building to support managers.
• Hospitality or fast-paced customer-focused environment experience is advantageous.
• HR qualification or related field beneficial; IT and HR systems experience.

Responsibilities

• Support managers with absence management, employee relations, recruitment, onboarding and engagement.
• Provide practical HR advice and manage employee relations cases.
• Build strong relationships with stakeholders while prioritising in a fast-paced hotel environment.
• Support a broad range of generalist HR activities and ensure policy compliance.

Skills

HR knowledge

Employee relations

Administrative skills

Communication skills

Stakeholder management

Hospitality experience

Education

HR qualification or related field

Tools

HR software

Job description

The Palace Hotel, Southend-on-Sea is on the lookout for a dynamic Human Resources Advisor to inspire and lead!

Join the excitement and become part of the team at The Palace Hotel, Southend-on-Sea by IHG – an exciting new addition to IHG Hotels & Resorts.

As the hotel prepares for its future transition to Garner, we're bringing a fresh, purposefully different hospitality experience to Southend-on-Sea. Featuring 137 guestrooms, Garner is designed for guests who are in love with life, not luxury – delivering quality stays at an affordable price in a welcoming environment full of character. The hotel's future evolution will introduce the welcoming, flexible approach that defines the Garner experience, creating comfortable stays that make every journey possible.

We're looking for someone who can work 24 hours per week on a shift pattern agreed to fit around you and your life, with the flexibility to spread those hours across 3 or 4 days.

As a Human Resources Advisor, your day-to-day will be driven by our guests' needs; however, you can expect to cover the following duties and responsibilities (not all encompassing):

• Supporting managers with a wide range of people-related matters across the hotel, including absence management, employee relations, recruitment, onboarding and employee engagement initiatives.
• Providing practical HR advice and guidance, managing employee relations cases and supporting learning and development activities.
• Building strong relationships with stakeholders across the business while effectively managing priorities in a fast-paced environment.
• Supporting a broad range of generalist HR activities and ensuring compliance with company policies and employment legislation.

We are looking for someone who is passionate about people, hospitality and creating welcoming experiences for our guests. In addition to this, we are looking for someone who has:

• Previous experience in a HR role with some knowledge of employee relations, absence management and employment law.
• Strong administrative skills, with the ability to keep on top of HR documents and ensure they are filed and stored correctly.
• Excellent communication and relationship-building skills with the ability to influence and support managers at all levels.
• Experience within hospitality, retail or another fast-paced customer-focused environment would be advantageous.
• A qualification in Human Resources or a related field would be beneficial, along with strong IT and HR systems experience.

Joining our team means becoming part of a welcoming brand that values genuine hospitality, individuality and creating positive experiences for every guest, every stay. In return, we offer a wide range of benefits and opportunities designed to support your wellbeing, development and career grow such as…

• Financial security – £22,000.00 per annum for 24 hours per week, guaranteed hours, a free meal on shift, paid holidays!
• Growth and development – extensive training, opportunities for career progression across the world. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – employee assistance programme available 24/7 and much more

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.