Human Factors Consultant (All Levels)

WSP; Birmingham; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid working policy

Thrive wellbeing programme

Virtual GP service

Gymflex scheme

Menopause support package

Training and Chartership support

Job summary

WSP is seeking a Human Factors Engineer to provide Rail Human Factors/Ergonomics support within the People Centred Design elements of projects. You will collaborate across systems engineering, integration and assurance teams on specialist ergonomic assessments, concept development, and design feeds for clients including HS2 and Network Rail.

The role focuses on task analysis, situation awareness, workload assessments, and transport-related design activities.

Qualifications

• Degree or equivalent in a relevant discipline or able to demonstrate an equivalent level of experience.
• Experience of applying ergonomics techniques and processes in the rail industry.
• Knowledge of the railway industry, railway infrastructure and operational roles.
• Previous Human Factors Experience.
• Member of the Chartered Institute of Ergonomics and Human Factors (preferably working towards Chartership).
• Experience of managing and growing a team.

Responsibilities

• Undertaking usability evaluations in line with Human Factors standards for equipment/ layout/ HMIs to demonstrate systems support operators to perform tasks in an efficient manner.
• Conducting Project Ergonomics Surveys including observing current railway signalling tasks, level crossing control, measuring operational workload, impact assessments, Training Needs Analysis and analysing and presenting data to be fed into design activities and presented to clients.
• Producing the Concept of Operations to support new/ modified station/ depot design, and conducting Access & Maintenance assessments, room layout & work station design including Control room design.
• Working with project teams to assess Accessibility and Design for Inclusion.
• Eliciting Ergonomics requirements and working with project teams to deliver user needs.

Skills

Ergonomics experience

Rail industry knowledge

Human factors methods

CIEHF member

Team leadership

Education

Degree or equivalent in a relevant discipline

Job description

• Birmingham, West Midlands, United Kingdom
• London, United Kingdom
• Glasgow, Lanarkshire, United Kingdom

Job Description

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A little more about your role…

• Undertaking usability evaluations in line with Human Factors standards for equipment/ layout/ HMIs to demonstrate systems support operators to perform tasks in an efficient manner
• Conducting Project Ergonomics Surveys including observing current railway signalling tasks, level crossing control, measuring operational workload, impact assessments, Training Needs Analysis and analysing and presenting data to be fed into design activities and presented to clients
• Producing the Concept of Operations to support new/ modified station/ depot design, and conducting Access & Maintenance assessments, room layout & work station design including Control room design.
• Working with project teams to assess Accessibility and Design for Inclusion.
• Eliciting Ergonomics requirements and working with project teams to deliver user needs.

A little more about your team…

Join us as a Human Factors Engineer and you’ll be working with the systems engineering, integration and assurance team. The role of a Human Factors Engineer is to provide Rail Human Factors/ Ergonomics support to the People Centred Design elements of WSP project work.

This includes RAG team led work and collaborating with other teams as part of multi-discipline project work. The focus within the capability is on Specialist Ergonomic Assessments (Task Analysis, Situation Awareness, Workload) Operational Concepts and Plans, Maintenance Concepts and Plans, Customer Experience Strategies, Staff Recruiting and Training Strategies

The team consists of Human Factors Specialists and Station Operations Specialists working across numerous projects for multiple clients including HS2, Network Rail/ Network Rail Scotland and Crossrail. The role reports to the Technical Lead for People Centred Design. We have recently won projects with two new clients a Control Room redesign for Transport for London – a Human Factors led multi-disciplinary to redesign an existing Tram Control Room including the construction phasing and temporary control room during construction and two Platform Train Interface projects for the DfT via Connected Places Catapult. The work streams are diverse and we are continuing to build the in house capability.

What we are looking for you to demonstrate…

• Degree or equivalent in a relevant discipline or able to demonstrate an equivalent level of experience
• Experience of applying ergonomics techniques and processes in the rail industry
• Knowledge of the railway industry, railway infrastructure and operational roles
• Previous Human Factors Experience
• Member of the Chartered Institute of Ergonomics and Human Factors (preferably working towards Chartership)
• Experience of managing and growing a team

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can.

Job Info

• Job Identification 89383
• Posting Date 06/26/2026, 10:42 AM

About Us

We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

Work-life balance

At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time

To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part‑time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.