HubSpot & Business Analytics Specialist

Consultation Claims Limited; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de gestion de réclamations en pleine croissance cherche un HubSpot & Business Analytics Specialist. Vous jouerez un rôle clé dans l'optimisation des processus CRM et l'analyse des performances commerciales, tout en collaborant avec les équipes pour améliorer les intégrations API. Nous offrons un environnement dynamique avec des opportunités de croissance et des défis techniques.

Benefits

Opportunités de croissance

Travail sur des technologies sur mesure

Rémunération compétitive

Qualifications

• Expérience prouvée avec HubSpot (3+ ans).
• Compétences analytiques et en reporting.
• Connaissances en Python et/ou R.

Responsibilities

• Configurer et optimiser HubSpot pour les flux de travail.
• Développer des tableaux de bord et interpréter les données.
• Collaborer pour améliorer la gestion des pistes et l'automatisation.

Skills

HubSpot Experience

Analytics

Programming

Communication

Job description

HubSpot & Business Analytics Specialist

Consultation Claims Limited (CCL)

About CCL:

CCL is a UK Claims Management Company established in 2012, specialising in advising, investigating, and representing claimants seeking redress for potential motor finance mis-selling. CCL has secured significant funding to develop a technology-driven operational platform to deliver efficient and cost-effective solutions for its customers.

Role Summary:

We are seeking a HubSpot & Business Analytics Specialist with strong technical skills to optimize our CRM and automation processes, analyze business performance, and coordinate data flows across teams. You will play a key role in refining HubSpot configurations to meet evolving business needs, supporting performance reporting, and managing cross-functional projects that involve HubSpot API integrations.

Key Responsibilities:

1. HubSpot Configuration & Automations: Customize and optimize workflows, lead-nurturing sequences, and sales pipelines in HubSpot. Ensure automations support departmental objectives and business strategies.
2. Business Analytics & Reporting: Work with teams to identify key metrics, develop dashboards, and interpret data trends. Provide insights on performance changes and resource needs.
3. Workflow Optimization: Collaborate with sales and marketing to design and improve HubSpot workflows that enhance lead management, automate tasks, and increase conversions.
4. Cross-Functional Collaboration: Partner with the development team to design and manage API integrations between HubSpot and other tools.
5. Process Improvement: Troubleshoot system issues and propose enhancements for efficiency and scalability.
6. User Support & Training: Offer ongoing support and practical training for daily HubSpot users to maximize effective usage.
7. Stakeholder Engagement: Engage and manage stakeholders effectively.

Qualifications:

• Proven HubSpot Experience: 3+ years managing HubSpot portals (Marketing Hub, Sales Hub, integrations). Skilled in designing lifecycle stages, pipelines, and workflows.
• Analytics & Reporting Skills: Ability to create dashboards, attribution models, and interpret performance data.
• Programming Knowledge: Experience with Python and/or R for data processing, automation, and API interaction. Ability to develop clean, maintainable scripts.
• Additional: Experience with AI-based solutions is a plus.
• Soft Skills: Versatile team player with strong communication skills in English, capable of coordinating across technical and business teams.

Why Join Us:

• Work in a rapidly growing business supported by significant funding.
• Collaborate with a dedicated team pioneering high-volume claims management through bespoke technology.
• Engage in diverse technical and analytical tasks with a direct impact on business outcomes.
• Enjoy competitive compensation and growth opportunities.