Hub Assistant

Brook Street; Inverness; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused organization in Inverness is looking for a part-time Hub Assistant to support operations on Tuesdays. You will provide exceptional customer service, manage bookings, and ensure a welcoming environment. Ideal candidates should have strong communication skills and relevant experience in customer service or community support. This role is initially temporary but may lead to a permanent position.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or community support roles is desirable.
• Strong organisational skills with the ability to multitask effectively.

Responsibilities

• Assist in the day-to-day operations of the community hub.
• Provide friendly and professional customer service.
• Support the facilitation of community events and activities.

Skills

Excellent communication and interpersonal skills

Customer service experience

Strong organisational skills

Microsoft Office Suite proficiency

Ability to multitask

Knowledge of health and safety regulations

Education

Relevant qualifications in customer service or community engagement

Job description

Overview

Hub Assistant - Inverness, UK (Part Time - Tuesdays)

Responsibilities

• Assist in the day-to-day operations of the community hub, ensuring smooth and efficient service delivery.
• Provide friendly and professional customer service to visitors and service users.
• Support the organisation and facilitation of community events and activities.
• Maintain a clean, safe, and welcoming environment within the hub.
• Manage bookings and enquiries, ensuring accurate record-keeping and effective communication.
• Assist with administrative tasks such as data entry, filing, and reporting.
• Collaborate with team members and external partners to deliver community programmes.
• Ensure compliance with health and safety policies and procedures.

Requirements / Qualifications

• Excellent communication and interpersonal skills, with a friendly and approachable manner.
• Previous experience in customer service, administration, or community support roles is desirable.
• Strong organisational skills with the ability to multitask effectively.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Knowledge of health and safety regulations relevant to community spaces.
• Flexibility to adapt to changing priorities and community needs.
• Relevant qualifications or certifications in customer service, administration, or community engagement are advantageous.

Please note this role is Tuesdays only; it is a part-time role. Initially on a temporary basis, but it could lead to a permanent position. 9 am - 5:00 pm with holiday cover required; details in advance.

Take the Next Step

If you are enthusiastic about making a positive difference within the community and possess the skills outlined above, we would love to hear from you. Apply now to join our dedicated team in Inverness and contribute to a vibrant and inclusive community hub. Your commitment can help create a welcoming space for all!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy